Hotel in Al Khobar
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Elegant Accommodations
Amenities
Business facilities
Concierge services
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
Spa
WiFi/Internet
Hot tub/Jacuzzi
Laundry services
Sauna
Accessible Parking
Family friendly
Ironing facilities
Safe
Toilet with grab rails
Accessible by lift
Key access
Key card access
Contactless check-in/out
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Al Khobar
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Oct 2026
The entire property, location easy to access. The staff was very cordial and friendly. the person who was there in the reception on the morning of Oct 9 was very helpful.
The morning breakfast buffet was very good with lot of varieties.
10 / 10Outstanding·Sep 2026
The staff was amazing. Requested extra bed for my kid and instead hotel upgraded my room. Special thanks to Yasser Arfat for his support. Voco became my preferred hotel because of him
9 / 10Outstanding·Sep 2026
All
Nothing
5 / 10·Nov 2026
Nothing was notable
To begin, we would like to share a few observations from our stay, which we hope you will take into consideration and address in order to improve the quality of service and the overall guest experience:
First: Luggage Handling and Reception
There was no clear system or identification process for tagging and tracking luggage from the moment of arrival until it reached the guests. Consequently, on two occasions during our stay, a staff member knocked on our door attempting to deliver luggage that did not belong to us. This not only reflects poor organization but also raises concerns regarding guest security, the safety of personal belongings, and privacy.
Second: Room Cleanliness and Odors
We noticed unpleasant odors in the room, which compelled us to request an air freshener. Furthermore, there was a distinct smell of dust and a "stuffy" atmosphere emanating from the carpets and curtains, which negatively impacted our comfort and the overall quality of our stay. Third: Furniture and Sofas
The sofas were worn out and uncomfortable; in fact, their poor condition even caused us back pain. We believe the furniture is in need of renewal and maintenance, consistent with the hotel’s standard and classification.
Fourth: The Swimming Pool
Unfortunately, the swimming pool was not accessible to hotel guests. This was quite disappointing, as such a facility is an important amenity that guests expect to be able to use during their stay.
Fifth: Hotel Exit and Main Road
Exiting the hotel parking area onto the main road is both difficult and hazardous for vehicles. We suggest exploring the possibility of creating an exit or access route via the side road outside the hotel perimeter; this would facilitate entry and exit, and help reduce the risk of accidents.
Sixth: Acknowledgments and Appreciation
Despite the points mentioned above, we would like to express our gratitude to the reception staff for their excellent service. We would also like to specifically thank Mr.
$$$$
Top rated by guests
9Outstanding
(1,451 Ratings)
"The entire property, location easy to access. The staff was very cordial and friendly. the person who was there in the reception on the morning of Oct 9 was very helpful.
The morning breakfast buffe..."
Verified guestDon't miss out! Price and availability may change
