Hotel in Side
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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About this hotel
Offering free access to Kamelya Collection complex's facilities and services during the stay, this hotel is located in Side. Featuring extensive and one-of-a-kind facilities specifically tailored for kids, Kamelya Aishen Club.
Amenities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Private beach access
Beach access
Shared living spaces
Garden
Laundry services
Sauna
Accessible Parking
Beach front
Family friendly
All-inclusive
Ironing facilities
Smoking allowed
Safe
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Tennis court
Cleaning products
Map of Side
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·Oct 2026
Expansive grounds.
Excellent night shows.
Decent food.
Excellent beach
Not applicable
10 / 10Outstanding·Sep 2026
Overall, everything went really well. The property is quite large—with a baby, we didn’t even manage to see everything. Naturally, our schedule revolved around our 9-month-old child.
I don’t know what other people expect, but as far as I'm concerned, everything was great. Yes, it’s a 5-star hotel and you can tell it’s not brand new and shows some signs of wear, but all the amenities were good. The staff was absolutely wonderful. While housekeepers might miss a spot here and there, they really tried to clean thoroughly. At some point, the food felt a bit repetitive, but honestly, there was always something new to find.
The pools and beach access were great, and there are tons of activities for kids aged 4 and up. Overall, we came away with very positive impressions. I definitely recommend this hotel for families with children!
Honestly, there weren’t really any major negative moments or drawbacks. The only thing was, the call center let us down a bit at the end. I wanted to book a buggy in advance the evening before to pick up our luggage from reception, but they assured me I should just call in the morning and they’d take care of it in no time. When I called in the morning, though, they said, "Oh, sir, we don’t really have time right now, we have check-ins going on," and that we’d have to wait 20 to 30 minutes. We didn’t have that kind of time, so we had to walk on foot instead.
Honestly, though, those are minor details. All in all, everything was very positive!
9 / 10Outstanding·Aug 2026
The property is huge and clean. Great beach and sea. The staff is excellent. A lot to do all day without getting bored. The family room is of a decent size and the cleaning was done well.
The beach bar only offers burgers. Not even ice cream or some fruits. Everything is located around the pools. Not suitable if you want to spend most of the time at the beach. The food at the main restaurant was not very tasty, just ok.
6 / 10Average·Aug 2025
The food quality was acceptable and satisfying.
This hotel is far from a true 5-star experience. It feels more like a 4-star hotel, and the staff—especially the room service—are at a 3-star level. The room service staff are not kind at all; they are rude and unprofessional.
There were many East Asian–origin staff members, even at the reception, and they were never polite—some were openly rude. I even suspect some of them might be working without proper authorization. The young Asian man at the reception shamelessly lied to our faces without hesitation.
It seems the hotel hires unqualified people for very low wages just to increase profits, and the result shows in the poor service.
On top of that, they disturbed me several times even though I had a “Do Not Disturb” sign on my door. They also spoke loudly in the hallway while my niece was sleeping, and didn’t stop even after seeing her. The room smelled awful, like a toilet.
I will never return to this hotel, and I strongly recommend avoiding it.
$$$$
Top rated by guests
8.5Excellent
(1,458 Ratings)
"Overall, everything went really well. The property is quite large—with a baby, we didn’t even manage to see everything. Naturally, our schedule revolved around our 9-month-old child.
I don’t know what..."
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