Hotel in Africa
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Comfortable Accommodations
Amenities
Business facilities
Airport transportation available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Heating
Bar
Balcony/Terrace
WiFi/Internet
Garden
Laundry services
Accessible Parking
Family friendly
Ironing facilities
Smoking allowed
Safe
Childcare services
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Map of Africa
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Sep 2026
We have stayed at the Promenade Hotel before and once again felt very comfortable during our stay. The staff were generally very friendly, the atmosphere is warm and welcoming, and we genuinely enjoy staying here. In fact, we have already booked another stay for October.
Unfortunately, the booking process and the situation at check-out were somewhat confusing this time. We had contacted the hotel directly several weeks in advance but did not receive a confirmation, then booked through Booking.com and later also had to call the hotel to make sure that everything was properly arranged.
At check-out, we were also surprised by an additional charge for paying by card, as this had not been an issue during our previous stay.
After our stay, the hotel management contacted me personally and took the time to explain the background of the booking situation and the payment policy, which I appreciated very much.
For us, the main point was never the amount itself or whether payment is made by cash or card. It was simply the overall handling and the fact that several small inconveniences came together.
Overall, we still like the Promenade very much, feel very welcome there and are looking forward to returning in October. I hope that communication and booking confirmations will be a little smoother in the future.
8 / 10Excellent·Jan 2026
They have a sense of customer service that is appreciated and respected.
10 / 10Outstanding·Jan 2026
⭐️⭐️⭐️⭐️⭐️
The rooms are extremely luxurious, I was honestly shocked. They’re very clean, spacious, and well maintained. A truly comfortable and high-end stay.
Nothing all was good
9 / 10Outstanding·Sep 2025
- la chambre dispose d'une large fenêtre qui donne vue sur la montagne, et d'une terrasse vue sur mer
- le calme
- la gentillesse des gens de la réception notamment la dame Ouerd.
la différence entre les prix des produits affichés sur la facture trouvées dans la chambre 801, des produits mis à notre disposition dans le mini frigidaire(MINIBAR) et ceux de la facture finale.
la bouteille d'eau de 1/2L est annoncée a 2 000LL
et un jus a 4 000LL . En tout j'ai consommé 11 bouteilles d'eau et deux jus , donc qui devraient être a 30 000LL. Ce qui m'a été facturé est: 18.68$US
$$$$
Top rated by guests
8.1Excellent
(20 Ratings)
"We have stayed at the Promenade Hotel before and once again felt very comfortable during our stay. The staff were generally very friendly, the atmosphere is warm and welcoming, and we genuinely enjoy ..."
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