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Pierre & Vacances Apartamentos Benidorm Horizon

7.8 / 10

Good(2,361 Ratings)

$$$$

Apartment in Benidorm

3 guests · 1 bedroom · 1 bath

Reasons to book

Great for petsBring all your friends and family, even the furry ones

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Location

city location on map

Reviews

6 / 10

You get what you pay for, reasonable but quite dated

The location and the size of the rooms are great

The front door didn’t lock very well and the lifts were broken

1 / 10

Awful

The location of this property is good and the regular buses to the central part of Benidorm was really helpful

Unfortunately this property was in a awful condition and not how it was described at all. The lifts failed to work on multiple occasions while at the property and the lights in the stairwell and corridors didn’t work and with the sun setting by 6pm anything after this time was dangerous and uncomfortable to move around. I had a damaged front door to my room, stains on my sofa, a broken shower screen and shower hose. We lost water in the whole building meaning we were unable to even use the toilet. This hotel was like a 18-30s property with even needing to pay €200 on arrival to prevent damage. I was moved into the adjoining hotel because of the lack of water which honestly wasn’t much better. The smell from the ground floor was horrendous which was near the restaurant. It was like wet dog and the complimentary breakfast I was given couldn’t be eaten because of the smell. The lifts was slow and one of which smelt like sick and remained that way for the rest of my stay. The room again was damaged and not at all what you would expect unless you were in a hostel. The towels was awful and actually smelt like fried food, one day it was like drying yourself with fish and chip wrappings. The staff were helpful and friendly and were the only good thing about this hotel.

8 / 10

Great stay in the apartments, would choose again

Great view. Free bus down to centre as otherwise steep hill. Great pool and pool bar, staff very friendly.

5 / 10

Great views, but too many issues -particularly the serious data-security concerns

There were some definite positives to our stay. We were on the 32nd floor and the view was fantastic. The breakfast was good, the air conditioning worked well, and the free shuttle to the beach was very useful. The lifts were also more reliable than some reviews had suggested - for most of our stay, three out of four were operating, and being on such a high floor actually made it fairly easy to get into an empty lift.

Unfortunately, there were many negatives. My biggest disappointment happened before we even arrived. There was a serious data-security issue involving my reservation. I received two separate fraudulent messages from different numbers impersonating the hotel, containing my personal information and exact booking details and directing me to suspicious links. Booking.com suggested the issue was connected to the property, while the property told me it was Booking.com’s responsibility. Ultimately, neither side appeared willing to take responsibility. I requested cancellation because of the circumstances. I fully appreciate that I had originally booked a non-refundable rate, but given the security issue and the fact that my personal and booking information had clearly reached scammers, I felt a discretionary cancellation and refund would have been a reasonable response. The property refused. This was by far the most disappointing part of the whole experience and has made me think twice about using Booking.com again. As for the apartment itself, it was very basic. There was an intermittent drainage/sewage smell, and as other reviewers have mentioned, the wall-mounted shower gel and hand soap dispensers barely worked. Out of approximately six dispensers in the apartment, only one worked properly. We ended up buying our own toiletries. There is little point providing dispensers if guests cannot actually use them. Cleanliness could also have been better. There was a significant amount of dust underneath the beds, which looked as though it had not been cleaned for quite some time, and there were numerous marks on the walls. Housekeeping was extremely limited during our one-week stay. On one occasion we were given fresh bed linen, but no fresh towels, and the rubbish bins were not emptied during the week. The twin bedroom had no bedside tables at all. Instead there was a shelf positioned between and above the beds, which was very impractical.

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Property building

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Pierre & Vacances Apartamentos Benidorm Horizon

View (from property/room)

Bed

Swimming pool

Property building

Off site, View (from property/room), Sunset

7.8Good

(2,361 Ratings)

"Wonderful view, friendly service. The apartment was bigger than we expected, with the terrace connecting bedroom and a living room. Located a little away from the center, but there is a free bus to th..."

Verified guest

Don't miss out! Price and availability may change

7.8 / 10

Good(2,361 Ratings)

Apartment in Benidorm

3 guests · 1 bedroom · 1 bath

Reasons to book

Great for petsBring all your friends and family, even the furry ones

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this apartment rental

Comfortable Accommodations

Amenities

Free WiFi/internet

Free Parking

Air conditioning

Pool

Non-smoking

Pets allowed

Balcony/Terrace

WiFi/Internet

Garden

Laundry services

Family friendly

Safe

Accessible by lift

Key access

Fire alarm

Fire extinguisher

Cleaning products

Map of Benidorm

city location on map

Ratings and reviews

7.8 / 10

Good(2,361 Ratings)

100% verified reviews

8 / 10Excellent·Oct 2026

Great view. Free bus down to centre as otherwise steep hill. Great pool and pool bar, staff very friendly.

8 / 10Excellent·Sep 2026

Clean and good staff

Steep hills to get to the hotel. Lifts not working so long wait.

8 / 10Excellent·Sep 2026

clean an d spacious

to far away

6 / 10Average·Nov 2026

The location and the size of the rooms are great

The front door didn’t lock very well and the lifts were broken

$$$$

FAQs

Does this property follow enhanced cleaning procedures?

Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.

Is parking included with this apartment?

Parking is not specified as an available amenity at Pierre & Vacances Apartamentos Benidorm Horizon. For more information, we encourage you to contact the property about where to park.

Is there a pool at this apartment?

Yes, a swimming pool is available for use at Pierre & Vacances Apartamentos Benidorm Horizon. Enjoy the water!

Is Pierre & Vacances Apartamentos Benidorm Horizon pet friendly?

Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Pierre & Vacances Apartamentos Benidorm Horizon?

We found 17 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.

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