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Includes essentialsFree WiFi/internet, Air conditioning and more
Location
Reviews
10 / 10
Exceptional
Good location at a reasonable price.
7.5 / 10
Good
Location & cleanliness
Sofa bed wasn’t comfortable
1 / 10
Una esperienza terribile
Assolutamente NULLA.
TUTTO. Ho effettuato, su richiesta, il check-in prima delle 15.00 (trovando la struttura così come la avevano lasciata gli ospiti precedenti), premurandomi di trovarla pulita ed igienizzata al mio rientro dal lavoro, essendoci -tra l’altro- anche una bambina. Una volta tornata in appartamento, le lenzuola si presentavano lerce con macchie, peli e capelli di ogni tipo. Ho subito contattato il concierge in modo tale da far sostituire lenzuola di TUTTI i letti e gli asciugamani (ormai da noi utilizzati e quindi sporchi). Alle 16.00 della stesa giornata l’impresa di pulizie ha provveduto a cambiare le lenzuola del solo letto matrimoniale, non provvedendo invece al cambio delle lenzuola ed al rifacimento del letto singolo e tantomeno degli asciugamani, benchè richiesto. Ho quindi inviato mail e chiamato per più di 20 volte l’agenzia senza ricevere mai una risposta in giornata. Abbiamo dovuto dormire in condizioni pietose (nonostante il cospicuo costo del soggiorno e la pretesa al check-in della tassa di soggiorno). Ho ricevuto FINALMENTE una risposta scritta alle mie lamentele tramite booking solo il giorno dopo, mentre ero al lavoro. Mi è stato scritto che non avrebbero potuto rispondere prima per via della gente in struttura. Peccato che io sia LORO OSPITE e abbia dunque tutto il DIRITTO DI RICEVERE UNA PRONTA RISPOSTA E RISOLUZIONE DEL PROBLEMA, che c’ è stata soltanto il pomeriggio del giorno dopo (quando si sono degnati di cambiare le lenzuola di tutti i letti e gli asciugamani, fortunatamente per loro senza ulteriori costi aggiuntivi). Per non parlare delle condizioni delle doccia: abbiamo dovuto lavarci con i piedi nell’acqua sporca perché lo scarico di entrambe è otturato.
L’igiene, la pulizia, la professionalità e la cortesia sono stati un optional.
Uno schifo.
Parking is not specified as an available amenity at Santa Maria Novella Modern Apartment. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Santa Maria Novella Modern Apartment pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Santa Maria Novella Modern Apartment?
We found 5 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, wifi/internet, and family friendly.
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning and more
Map of Florence
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
WiFi/Internet
Family friendly
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Santa Maria Novella Modern Apartment. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Santa Maria Novella Modern Apartment pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Santa Maria Novella Modern Apartment?
We found 5 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, wifi/internet, and family friendly.
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