Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Location
Reviews
9 / 10
excellent location
The location is excellent, close to everything, including the beach. AC in the bedroom as well as in the main room. Extremely clean, everything is new. It has been remodeled, it looked like we were the first ones to use it. New utensils and dishes. This was our 7th stay in the building, this is the 3th company running the place. Fast response to questions. Everyone working in the building were nice and kind. We hope to come back again.
The remodeling comes with issues, like the curtains were not there yet (not am issue), nothing on the walls (few pics would be nice). Also, few things should have been checked, like minor leak at the shower, it would be an easy fix. Nearly every morning the internet was out for 10-20 min, not a major issue but it was somewhat annoying. Since there is a full kitchen, it would be nice to have salt and pepper, for example. It is just waste if everyone buys half kilo of salt and then it is thrown away.
9 / 10
Good quality/price
I thoroughly enjoyed my stay here; the apartment met my expectations. Excellent location with the beach right outside the building. Very discreet and unobtrusive customer service. I give it a ten out of ten, honestly.
If you come by car, parking is difficult, but there are quite a few private garages in the area where you can leave your car for a good price.
2 / 10
Severe issues with hot water, noise, and communication forced us to leave after one night.
• Good location
• Good selection of amenities
• Clean and modern
• Lovely sea view from terrace
• Very limited hot water – unable to have hot showers
• Faulty AC in living room – room was freezing
• Loud mechanical noise above the bedroom throughout the night – no sleep
• Poor and incorrect information from property owners
• Poor communication on how to access the building
• Bedroom shutters malfunctioned
• Small leak in utility room
• Automatic lights in hallway/stairway turned off too quickly – difficult and potentially unsafe when entering
• Loud recorded bird noises in hallway – audible from the living room
• No clear or accessible support when issues arose
We booked a 7-night stay but left after 1 night due to multiple issues. The most significant was the lack of reliable hot water. After basic use (e.g. washing dishes), we could not have hot showers, meaning we had to choose between hygiene and other essentials, which is not acceptable on a holiday.
That evening, around 9pm, a loud mechanical vibration began above the bedroom and continued throughout the night at regular intervals, making sleep impossible. One of us moved to the sofa, which was not suitable for sleeping. The air conditioning in the living room was also faulty, blowing cold air continuously despite being switched off.
Communication was poor from the outset. There were no clear access instructions, and it took time and trial and error to enter the building. When we contacted the property for the WiFi password, the response was delayed, brief, and incorrect.
Given the lack of sleep, ongoing issues, and poor communication, we had no confidence the situation would be resolved and chose to leave rather than continue the stay.
The apartment itself was clean, with good amenities and a convenient location. However, these positives do not outweigh the severity of the issues.
Based on our experience, we would not recommend this property.
10 / 10
The apartment was over all expectation and location was perfect
The location is excellent, close to everything, including the beach. AC in the bedroom as well as in the main room. Extremely clean, everything is new. It has been remodeled, it looked like we were the first ones to use it. New utensils and dishes. This was our 7th stay in the building, this is the 3th company running the place. Fast response to questions. Everyone working in the building were nice and kind. We hope to come back again.
The remodeling comes with issues, like the curtains were not there yet (not am issue), nothing on the walls (few pics would be nice). Also, few things should have been checked, like minor leak at the shower, it would be an easy fix. Nearly every morning the internet was out for 10-20 min, not a major issue but it was somewhat annoying. Since there is a full kitchen, it would be nice to have salt and pepper, for example. It is just waste if everyone buys half kilo of salt and then it is thrown away.
9 / 10Outstanding·May 2026
I thoroughly enjoyed my stay here; the apartment met my expectations. Excellent location with the beach right outside the building. Very discreet and unobtrusive customer service. I give it a ten out of ten, honestly.
If you come by car, parking is difficult, but there are quite a few private garages in the area where you can leave your car for a good price.
10 / 10Outstanding·Mar 2026
The location was perfect
Nothing negative
5 / 10·Aug 2023
Location is great and seems to be rather safe. It's near restaurants, supermarket, bars, etc. And of course the beach.
There are 3 new TVs in the two bedrooms and the living room.
Beds are a bit small but comfortable.
Living room furniture is very good.
Airco's work well.
Turning on the airco would make a very loud pump turn on roughly every 2 minutes for about 2 seconds. This went on for the whole night making it difficult to sleep.
I tried contacting their office via their WhatsApp Business account and by calling them but texts were responded one day after and calls were not answered at all. The solution was to sleep without air conditioners.
Kitchen and toilets are not bad, but have seen better days. Part of the kitchen furniture was falling (lower planks). Shower leaked water to the bathroom. Shower head wouldn't stay in place. Lots of small things that need to be fixed by a handyman.
Does this property follow enhanced cleaning procedures?
Yes, this house has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this house?
Parking is not specified as an available amenity at Silken Atlantis Playa - Holiday Homes. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is Silken Atlantis Playa - Holiday Homes pet friendly?
Unfortunately, this house is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Silken Atlantis Playa - Holiday Homes?
We found 11 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, wifi/internet, and beach access.
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this house rental
Modern Comforts
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
WiFi/Internet
Beach access
Family friendly
Accessible by lift
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
Map of Las Palmas de Gran Canaria
Ratings and reviews
8.6 / 10
Excellent(365 Ratings)
100% verified reviews
9 / 10Outstanding·Aug 2026
The location is excellent, close to everything, including the beach. AC in the bedroom as well as in the main room. Extremely clean, everything is new. It has been remodeled, it looked like we were the first ones to use it. New utensils and dishes. This was our 7th stay in the building, this is the 3th company running the place. Fast response to questions. Everyone working in the building were nice and kind. We hope to come back again.
The remodeling comes with issues, like the curtains were not there yet (not am issue), nothing on the walls (few pics would be nice). Also, few things should have been checked, like minor leak at the shower, it would be an easy fix. Nearly every morning the internet was out for 10-20 min, not a major issue but it was somewhat annoying. Since there is a full kitchen, it would be nice to have salt and pepper, for example. It is just waste if everyone buys half kilo of salt and then it is thrown away.
9 / 10Outstanding·May 2026
I thoroughly enjoyed my stay here; the apartment met my expectations. Excellent location with the beach right outside the building. Very discreet and unobtrusive customer service. I give it a ten out of ten, honestly.
If you come by car, parking is difficult, but there are quite a few private garages in the area where you can leave your car for a good price.
10 / 10Outstanding·Mar 2026
The location was perfect
Nothing negative
5 / 10·Aug 2023
Location is great and seems to be rather safe. It's near restaurants, supermarket, bars, etc. And of course the beach.
There are 3 new TVs in the two bedrooms and the living room.
Beds are a bit small but comfortable.
Living room furniture is very good.
Airco's work well.
Turning on the airco would make a very loud pump turn on roughly every 2 minutes for about 2 seconds. This went on for the whole night making it difficult to sleep.
I tried contacting their office via their WhatsApp Business account and by calling them but texts were responded one day after and calls were not answered at all. The solution was to sleep without air conditioners.
Kitchen and toilets are not bad, but have seen better days. Part of the kitchen furniture was falling (lower planks). Shower leaked water to the bathroom. Shower head wouldn't stay in place. Lots of small things that need to be fixed by a handyman.
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Las Palmas de Gran Canaria
About this house rental
Modern Comforts
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
WiFi/Internet
Beach access
Family friendly
Accessible by lift
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this house has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this house?
Parking is not specified as an available amenity at Silken Atlantis Playa - Holiday Homes. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is Silken Atlantis Playa - Holiday Homes pet friendly?
Unfortunately, this house is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Silken Atlantis Playa - Holiday Homes?
We found 11 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, wifi/internet, and beach access.
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