Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
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Location
Reviews
1 / 10
Špinavý, plesnivý a smradľavý apartmán
Hello, I would like to claim the stay A-5290-b in the period from 1.9.2024 to 7.9.2024 ordered through bookoig com and Adriatic.hr.
I complain about the cleanliness of the accommodation and the poor hygienic environment. I am also attaching photo documentation about my claim.
Our ground floor suite was dirty, moldy and damp upon our arrival. I have been traveling to Croatia for 20 years, sometimes twice a year, but I have never met such an apartment. Fortunately, we had our own towels, because we didn't even touch the ones in the apartment. Also, the bed linen was wrinkled with a grayish tint.
Upon arrival, the owner determined how we were allowed to park. We had to park right next to the hedge, so that we leaned on the side of the car against the green leaves, because of which our car got blocked several times when parking, because of the signaling in the car because he has to go there by bicycle. After entering the apartment, he forbade us to use the living room where there was a TV. We literally went to the apartment only to prepare food, which we ate outside on the terrace and only to sleep, because it was impossible to stand the stench and humidity and mold. This is not how we imagined our stay in the apartment. It is a shame to provide such an apartment for accommodation to guests. On the day of departure, we packed up and left without saying a word to express our displeasure. Of course, I am attaching photos of moldy walls in the kitchen, bedroom, living room, dirty dish drainer, cutting board, from the bathroom. Also the fridge was not cleaned after the previous guests and the freezer was not defrosted and everything was also dirty. And so that I'm not just being critical, the crockery and kitchen utensils were good.
I am asking you to answer how you want to solve my complaint.
Špinavý smradľavý a plesnivý apartmán
10 / 10
will come again !!!
We felt like home. The appartment provides everything you need.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Apartments by the sea Malinska (Krk) - 5290. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Apartments by the sea Malinska (Krk) - 5290 pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Apartments by the sea Malinska (Krk) - 5290?
We found 8 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and pets allowed.
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Primorje-Gorski Kotar County
About this apartment rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
WiFi/Internet
Beach access
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Apartments by the sea Malinska (Krk) - 5290. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Apartments by the sea Malinska (Krk) - 5290 pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Apartments by the sea Malinska (Krk) - 5290?
We found 8 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and pets allowed.
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