Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Location
Reviews
1 / 10
Do not stay here
Absolutely unacceptable experience – avoid this property
We booked two rooms and arrived around 10pm after a long day of travel. One of the rooms had a very strong gas smell, which was both alarming and unsafe. The night attendant agreed the room could not be used, but said there were no alternatives available.
After about an hour, they offered us a room in another building that had not been in use. Unfortunately, the replacement was completely unacceptable. Instead of the double room we had booked, we were given a room with two small single beds. The room was dirty, freezing cold (it was 4°C outside), and the beds and linens were damp.
There was no heating initially, and we were told it would take time to warm up since the building wasn’t in use. When we asked for help (even something as basic as a heated blanket), we were told nothing was available. We were given a hairdryer and had to dry the bed sheets ourselves.
It took around 3 hours from arrival before the room was even usable, and even then it was still uncomfortable. We barely slept.
The next morning, when we raised this with reception and asked for a partial refund, the staff refused and showed no interest in resolving the issue.
This was one of the worst hotel experiences we’ve had—unsafe, unhygienic, and handled very poorly. I would strongly recommend avoiding this property.
4 / 10
Disappointing. Great location and facilities but poor service, breakfast, beds & internet connection
The location was excellent for skiing, with easy access to the slopes. We appreciated the modern facilities, including a small hot pool and a playroom, which were nice touches for relaxation and entertainment. The cleaning services were also excellent, and the place was kept very tidy throughout our stay.
Unfortunately, several aspects of our stay were disappointing. The bunk bed in our room was unusually high and lacked a ladder, making it unsafe—especially for children. We raised this with the manager, but no solution was offered. We even suggested turning the bed to use the opposite side, which had more bars and could serve as a makeshift ladder, but this was dismissed. No safety guardrail was provided either, which we found quite concerning.
There were also issues with the Wi-Fi: the QR code at reception did not work, and the network name was written incorrectly. The staff showed poor disposition when it came to resolving these problems.
Breakfast was very basic and not well presented. None of the bottles were labelled, so we could not tell if the yogurt was actually milk, or whether the milk provided was whole or skim. The scrambled eggs were cold, there was very little variety overall, and no vegetables and barely any fruit were offered. For the price paid, the breakfast and general service fell short of expectations.
Additional issues included a broken toilet lid, bedroom doors that would not close properly, and no luggage racks or stands in the room, making it difficult to organise our belongings. Also, no shampoo or conditioner was provided, which was unexpected given the accommodation's price point and amenities.
7 / 10
Good
Great location, restorant has great food.
Toilet didnt work, we have to wait one day to have another room. Kids screaming everywhere, standards of conduct are nonexistent.
10 / 10
Exceptional
Very good location, 3 min walking from the ski slopes. Cozy lobby with fire place, swimming pool. Good service.
Excelente experiencia. El personal del hotel un 10, las instalaciones muy cómodas, la ubicación inmejorable para ir a esquiar. Tienen rental de equipos de muy buena calidad y con descuento por ser huésped del hotel. La pileta le agrega el toque final para cerrar una estadía fantástica.
7 / 10Good·Aug 2026
La ubicación y la piscina
Los mobiliarios, colchones podrían renovarse .
10 / 10Outstanding·Aug 2026
Tudo muito pratico pra quem quer aproveitar o Cerro Catedral. O café da manhã é ótimo e os funcionários muito atenciosos e simpáticos.
Only 492 feet from the ski elevators at the base of Catedral Ski Center, Base 41 has fully furnished apartments with free Wi-Fi. Ski storage and ski equipment rental are available. Downtown Bariloche is 12 mi away.
Amenities
Free WiFi/internet
Free Parking
Pool
Non-smoking
Gym
Heating
Bar
WiFi/Internet
Shared living spaces
Ski in/Ski out
Garden
Outdoor Cooking
Family friendly
Key card access
Contactless check-in/out
Housekeeping available
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Complejo Base 41. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Complejo Base 41. Enjoy the water!
Is Complejo Base 41 pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Complejo Base 41?
We found 18 amenities for this rental. This includes free wifi/internet, free parking, pool, non-smoking, and gym.
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment rental
Only 492 feet from the ski elevators at the base of Catedral Ski Center, Base 41 has fully furnished apartments with free Wi-Fi. Ski storage and ski equipment rental are available. Downtown Bariloche is 12 mi away.
Amenities
Free WiFi/internet
Free Parking
Pool
Non-smoking
Gym
Heating
Bar
WiFi/Internet
Shared living spaces
Ski in/Ski out
Garden
Outdoor Cooking
Family friendly
Key card access
Contactless check-in/out
Housekeeping available
Fire extinguisher
Cleaning products
Map of San Carlos Bariloche
Ratings and reviews
8.9 / 10
Excellent(311 Ratings)
100% verified reviews
10 / 10Outstanding·Oct 2026
Excelente experiencia. El personal del hotel un 10, las instalaciones muy cómodas, la ubicación inmejorable para ir a esquiar. Tienen rental de equipos de muy buena calidad y con descuento por ser huésped del hotel. La pileta le agrega el toque final para cerrar una estadía fantástica.
7 / 10Good·Aug 2026
La ubicación y la piscina
Los mobiliarios, colchones podrían renovarse .
10 / 10Outstanding·Aug 2026
Tudo muito pratico pra quem quer aproveitar o Cerro Catedral. O café da manhã é ótimo e os funcionários muito atenciosos e simpáticos.
Foi tudo ótimo.
10 / 10Outstanding·Jul 2026
La pileta y la calefacción!
Nada
$$$$
Top rated by guests
8.9Excellent
(311 Ratings)
"Very good location, 3 min walking from the ski slopes. Cozy lobby with fire place, swimming pool. Good service."
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of San Carlos Bariloche
About this apartment rental
Only 492 feet from the ski elevators at the base of Catedral Ski Center, Base 41 has fully furnished apartments with free Wi-Fi. Ski storage and ski equipment rental are available. Downtown Bariloche is 12 mi away.
Amenities
Free WiFi/internet
Free Parking
Pool
Non-smoking
Gym
Heating
Bar
WiFi/Internet
Shared living spaces
Ski in/Ski out
Garden
Outdoor Cooking
Family friendly
Key card access
Contactless check-in/out
Housekeeping available
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Complejo Base 41. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Complejo Base 41. Enjoy the water!
Is Complejo Base 41 pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Complejo Base 41?
We found 18 amenities for this rental. This includes free wifi/internet, free parking, pool, non-smoking, and gym.
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Free WiFi/internet · Balcony/Terrace · Ski in/Ski out
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