Apartment hotel in Malia, Crete
4-Star Apartment Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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About this apartment hotel
Featuring an outdoor pool and private beach area, Pyrgos offers a garden, terrace and free WiFi in public areas. The town of Malia with restaurants and shops is a 10-minute walk away.
Amenities
Airport transportation available
Shuttle available
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Heating
Bar
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Beach access
Shared living spaces
Garden
Laundry services
Beach front
Family friendly
Safe
Accessible by lift
Key card access
Housekeeping available
Fire extinguisher
Cleaning products
Map of Malia, Crete
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Oct 2026
Absolutely wonderful host
Nothing to complain about
10 / 10Outstanding·Oct 2026
Its location, the staff and food
10 / 10Outstanding·Sep 2026
One of the best hotels I’ve ever stayed in , so clean and tidy
The nicest food , and the best welcoming people
Can’t fault anything
6 / 10Average·May 2023
Modern, comfortable bedroom, very nice shower and good sea view.
The experience does not match the price. When you’re paying a more premium rate for a room, you do expect a higher standard which unfortunately we did not get. We booked the high spend room with the jacuzzi, expecting this to be ready for our arrival at check in, however, we had to wait 7 hours for it to heat up to a nice temperature which was not cold. From experience, I know that jacuzzis can take 3-8 hours to heat up to the optimum temp, which is why I messaged the hotel in advance to ask if this could be done before we arrived - but they ignored the message and did not respond.
When we got to the room, I asked the woman working on the reception how long it would take to get to the temp they had set it at and she said half an hour which wasn’t the case at all. This resulted in us paying a for something we could hardly use so it seemed like such a waste.
The room also includes a coffee machine which is great, however they did not provide any pods for it so we couldn’t use this either which was a shame.
If we were not paying so much for the room (£120 per night) we wouldn’t have minded as much but with premium prices you expect better quality and attentive staff.
When I mentioned about the jacuzzi when checking out to the staff, she just replied saying “it was warm when I touched it” and “it just depends on the weather”. She didn’t apologise or take any responsibility for something which could have been sorted prior to us arriving…
$$$$
Top rated by guests
9.6Outstanding
(485 Ratings)
"Absolutely wonderful host"
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