Edonè Al Lago

Personal, wenn auch bei Ankunft etwas gestresst (Veranstaltung am Abend), war super freundlich! Mein Hund war mehr als Willkommen und der Ausblick auf den See war unübertrefflich! Ihr seid auf einem guten Weg, ändert ein paar Dinge, dann klappt das schon!

Gibt ein paar kleine Anmerkungen, keine Beschwerde: Man sollte dem Gast bei Ankunft evtl. mitteilen, dass es am Abend aufgrund der Veranstaltung lauter wird, lange! Und gegenüber ist ein Resort mit unfassbar nerviger Musik, immer! Wenn man einen Shampoospender in der Dusche hat, sollte dieser wenigstens mit annehmbaren Shampoo gefüllt sein und nicht so dünn wie der Stuhlgang meines Hundes am Morgen danach 🫣 Auf ein Metallbett sollte man nicht zwei kleine Matratzen legen, die wie die Fähre hin und her gehen, da wäre eine Große doch wohl besser!

Liked access to an outside terrace which was good.

Breakfast was poor.

Good hotel

Could add more amenities

Cleanliness.

Most things were old and hardly working. The only available, the room A/C was set on 19 celsius, the room temp never went below 25-26. The hotel lobby had no A/C, only the bar/restaurant that would be closed. Only one person at reception knew english, available 1h after check in, she left at 17.30. No one available at reception if you needed help overnight, only an alarm system to wake up the "owner" or any other guests. There is a terase for all guests with a door that never got closed, on a hot and humid summer day. The room terasa couldn't be used due to it's mallfunctioning door. The expensive breakfast was calculated at a grams with very limited choices that you needed to select on a preprinted sheet at 17.30 the latest, so the receptionist can leave, so if you arrive late, are not italian or are undecided, bad luck for you on all fronts. And last but not least they made a big deal what I requested a double bed with a lake view. At checkin, I was reminded of my request and informed that they provided it, with the caption that it is their best room, in reality the beds were always twins and "connected" only through the sheet and the view was mostly obstructed by the parking lot cross the street. The whole place is an overpriced scam. For more details please referance the provided pictures. The only things that is giving this "hotel" the 8.3 rating is the cleanliness. Definetly overpriced for nothing.