Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
3 / 10
Nice area, could be great, but in fact we'll below par
Nice area, quirky property
Midway through checking in which took a few minutes for the reception staff to attend in the firat place, another staff member of staff interrupted the process and asked for a lighter. Bizarrely, my check in was postponed for a few minutes as the lighter request took priority.
After checking in, I was directed to my room and was told it's in "The Willows", the key also confirming the room, Hedgehog, The Willows.
The Willows is down the bank from reception which wasn't a problem and after a short drive, I arrived at the Willows.
The key worked on the Willows main door and after meandering through the building with our bags, there's no sign of a room called Hedgehog.
I phoned reception, no answer. Possibly now looking for an ashtray or cigarettes.
I phone my wife, who had stayed in the bar area with my daughter, and she acted as intermediary between me and reception. Hedgehog isn't actually in the Willows as directed, but a separate building behind the Willows.
Eventually we sat down for a drink in the and the kids played games and took part in "Movie Night". Entertainment was fine, drinks reasonable but the bar area was pretty dirty and the smell of stale food and B.O. engrained into the furniture.
We headed to our room around 21:00 to find no heating or hot water.
Out of office response was quite quick, but not quick enough to allow the temperature to increase in time for and evening shower. We all went to bed wrapped up as it was quite cold.
Pillows were paper thin and the foisty, damp smell around the furniture was unpleasant.
After a difficult night sleep, made worse by the kids room being pitch black and no option to create isolated ambient lighting in the area, we woke to find no heating or hot water again.
Again, a quick response from out of hours, but we were on a tight schedule so minimal time for showers. We got dressed in the cold and went to make the kids a cup of tea and the adults a coffee.
6 / 10
A quirky, slightly creepy and rather dated place, but cheap enough for a quick overnight stop on our road trip. The kids
We were just passing through on a family road trip and only needed somewhere to sleep for the night. The price was reasonable, and the kids actually enjoyed the experience! It was fine for a quick overnight stop.
The place feels quite old and dated, and to be honest, a little creepy! Everything looks rather basic and cheaply put together, and it could definitely do with some refurbishment and better maintenance. That said, considering the price and the fact that we were only staying for one night, we weren’t expecting anything fancy.
7 / 10
The children loved the bunk beds and theme of our Wizard Room.
Theme of the room.
Dated decor, needed painting and modernising kitchen area.
10 / 10
Loved our stay in the princess room we paid for breakfast the next morning separate and was very disappointed with the b
All the stuff was very welcoming and very helpful
Very clean and felt special as we had a princess room
Dated decor, needed painting and modernising kitchen area.
10 / 10Outstanding·Oct 2026
All the stuff was very welcoming and very helpful
Very clean and felt special as we had a princess room
8 / 10Excellent·Oct 2026
The theme of the room and general decor.
Dear Sir/Madam
I would like to raise a concern at my stay at the Explorers Retreat. We chose this accommodation as it included a ‘Superb breakfast continental’. This booking was made through Booking.com.
On arrival the staff member was very friendly and we were very happy with the room. I wasn’t sure where breakfast would be held so I phoned the number on the help sheet. I was told that there would be no breakfast as it wasn’t served during the week. I checked if I had made a mistake and I hadn’t, breakfast was included. I tried to book another room at Explorers Retreat for the same evening through booking.com and it clearly said a superb continental breakfast, I took a photo of this. I was told the breakfast wasn’t served so nothing could be done.
On leaving, I raised the issue again, I showed the photo’s where it clearly says it is included and said that I would send in a complain. I am disabled, which is why we wanted to stay somewhere that includes breakfast with access to make our journey easier. We would now have to pay for parking and a breakfast and the inconvenience of finding somewhere for breakfast that had suitable parking and accessibility for my self.
I have just looked on booking.com at your accommodation for mid next week and it still says it includes a breakfast. I believe this is unfair on anyone booking with you and false advertising.
I would like a free stay at your accommodation or a refund for this incident.
Kind regards
Nicholas Walker
6 / 10Average·Oct 2026
We were just passing through on a family road trip and only needed somewhere to sleep for the night. The price was reasonable, and the kids actually enjoyed the experience! It was fine for a quick overnight stop.
The place feels quite old and dated, and to be honest, a little creepy! Everything looks rather basic and cheaply put together, and it could definitely do with some refurbishment and better maintenance. That said, considering the price and the fact that we were only staying for one night, we weren’t expecting anything fancy.
Explorers Retreat Matlock Bath offers accommodations in Matlock Bath. Gulliver's Kingdom is 1312 feet away. Free WiFi is offered .
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Heating
WiFi/Internet
Laundry services
Accessible Parking
Family friendly
Fire alarm
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this nature lodge has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this nature lodge?
Parking is not specified as an available amenity at Explorers Retreat Matlock Bath. For more information, we encourage you to contact the property about where to park.
Is there a pool at this nature lodge?
We didn’t find pool listed as an amenity for this nature lodge. It may be worth double checking if a pool is important for your stay.
Is Explorers Retreat Matlock Bath pet friendly?
Unfortunately, this nature lodge is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Explorers Retreat Matlock Bath?
We found 11 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and wifi/internet.
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this nature lodge rental
Explorers Retreat Matlock Bath offers accommodations in Matlock Bath. Gulliver's Kingdom is 1312 feet away. Free WiFi is offered .
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Heating
WiFi/Internet
Laundry services
Accessible Parking
Family friendly
Fire alarm
Fire extinguisher
Cleaning products
Map of Amber Valley
Ratings and reviews
7.9 / 10
Good(1,629 Ratings)
100% verified reviews
7 / 10Good·Oct 2026
Theme of the room.
Dated decor, needed painting and modernising kitchen area.
10 / 10Outstanding·Oct 2026
All the stuff was very welcoming and very helpful
Very clean and felt special as we had a princess room
8 / 10Excellent·Oct 2026
The theme of the room and general decor.
Dear Sir/Madam
I would like to raise a concern at my stay at the Explorers Retreat. We chose this accommodation as it included a ‘Superb breakfast continental’. This booking was made through Booking.com.
On arrival the staff member was very friendly and we were very happy with the room. I wasn’t sure where breakfast would be held so I phoned the number on the help sheet. I was told that there would be no breakfast as it wasn’t served during the week. I checked if I had made a mistake and I hadn’t, breakfast was included. I tried to book another room at Explorers Retreat for the same evening through booking.com and it clearly said a superb continental breakfast, I took a photo of this. I was told the breakfast wasn’t served so nothing could be done.
On leaving, I raised the issue again, I showed the photo’s where it clearly says it is included and said that I would send in a complain. I am disabled, which is why we wanted to stay somewhere that includes breakfast with access to make our journey easier. We would now have to pay for parking and a breakfast and the inconvenience of finding somewhere for breakfast that had suitable parking and accessibility for my self.
I have just looked on booking.com at your accommodation for mid next week and it still says it includes a breakfast. I believe this is unfair on anyone booking with you and false advertising.
I would like a free stay at your accommodation or a refund for this incident.
Kind regards
Nicholas Walker
6 / 10Average·Oct 2026
We were just passing through on a family road trip and only needed somewhere to sleep for the night. The price was reasonable, and the kids actually enjoyed the experience! It was fine for a quick overnight stop.
The place feels quite old and dated, and to be honest, a little creepy! Everything looks rather basic and cheaply put together, and it could definitely do with some refurbishment and better maintenance. That said, considering the price and the fact that we were only staying for one night, we weren’t expecting anything fancy.
$$$$
7.9Good
(1,629 Ratings)
"All the stuff was very welcoming and very helpful"
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Amber Valley
About this nature lodge rental
Explorers Retreat Matlock Bath offers accommodations in Matlock Bath. Gulliver's Kingdom is 1312 feet away. Free WiFi is offered .
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Heating
WiFi/Internet
Laundry services
Accessible Parking
Family friendly
Fire alarm
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this nature lodge has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this nature lodge?
Parking is not specified as an available amenity at Explorers Retreat Matlock Bath. For more information, we encourage you to contact the property about where to park.
Is there a pool at this nature lodge?
We didn’t find pool listed as an amenity for this nature lodge. It may be worth double checking if a pool is important for your stay.
Is Explorers Retreat Matlock Bath pet friendly?
Unfortunately, this nature lodge is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Explorers Retreat Matlock Bath?
We found 11 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and wifi/internet.
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