Vincci Selección La Plantación del Sur

Great resort, facilities and very welcoming staff. Very well located to explore the island. Delicious food for breakfast and across the various restaurants on site. Very good spa and treatments, great service across the board. Would definitely stay here again.

Our second visit we stayed during Covid love the hotel the decor is timeless

A little quite music around the pool eouid be nice I appreciate it’s a relaxing hotel and this is why we came, but some chilled music around the pool eouid be nice

Room and pools were amazing, loved the bathroom and the clarins products. Bed so comfy. All staff we encountered were friendly and there was also an evening turndown service. Breakfast selection good. Felt like a true 5 star you need to normally go further afield for.

All Great

The hotel itself is absolutely gorgeous, and the pool area in particular is lovely and very relaxing. The location is slightly up on a hill, which means you get stunning views from many parts of the property. The staff made a great first impression at check in and were consistently friendly and helpful throughout our stay. They always had a smile and were up for a laugh, which really added to the atmosphere.

There were a few aspects of the stay that did not quite meet our expectations for a five star hotel. The garden room felt quite dark and although the view was decent, with a glimpse of the sea, the main issue was the bed setup. It was two single beds pushed together with no proper joining, which was not ideal when we had specifically booked a king room. To their credit, after I mentioned it in the survey, staff quickly came to add a topper to help join them, which we appreciated, but it would have been better if this had been arranged from the start. On the second and third nights, we only had thin sheets on the bed rather than a duvet or comforter, which felt a bit unusual for this standard of hotel. We also booked the barbecue buffet one evening and unfortunately found it disappointing, especially at 35 euros per person. There was a huge selection of side dishes, but the barbecue items themselves were limited, and it felt more like an indoor grill service than an actual barbecue. It was our last night and we had chosen to stay in at the hotel, so this was a bit of a letdown. We did have a massage at the spa which was excellent, but we were surprised that after paying 80 euros each, access to the spa pool was not included, not even briefly. We had assumed we would be able to enjoy some of the facilities as part of the experience. Overall, the stay was fine, but there were too many small things that did not quite align with the price point. At over 300 euros per night, we were expecting a bit more, and while we were not exactly disappointed, we did leave feeling underwhelmed. Unfortunately, it is not somewhere we would choose to return to.