Hotel in Dubai
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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About this hotel
Al Bandar Rotana is a striking, ultra-modern hotel with a prime waterside location in the city’s original heartland.
Amenities
Business facilities
Airport transportation available
Shuttle available
Free shuttle available
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Shared living spaces
Laundry services
Sauna
Accessible Parking
Ironing facilities
Smoking allowed
Safe
Accessible by lift
Key access
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Dubai
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Oct 2026
Good location, great atmosphere and stunning views of Dubai Creek, well equipped gym
Nothing
10 / 10Outstanding·Sep 2026
The location, facilities, the pool area. The stuff. The food
Nothing
10 / 10Outstanding·Sep 2026
Nice, modern rooms
5 / 10·Oct 2026
The room was comfortable and the facilities were satisfactory.
I was disappointed by several aspects of my stay. First of all, the carpet in my room had large, clearly visible stains that looked as though they had been there for a long time. Cleanliness is a basic expectation for a hotel of this category.
I also encountered an issue with the 20% discount on food and drinks, which was clearly advertised as one of the benefits included in my reservation and was even mentioned in the name of the room I had booked.
When I placed my first room service order, despite explaining the situation and showing the staff member the details of my reservation, I kept receiving phone calls approximately every ten minutes asking me to pay. I had clearly explained that I wanted the bill charged to my room and that I would settle it at reception after my meal. The situation became particularly unpleasant when a member of the reception staff came directly to my room, preventing me from enjoying my meal in peace.
After checking the details, the reception staff eventually acknowledged that I was right and issued a new bill with the 20% discount applied. However, no apology was offered.
I find it unacceptable to have to insist on receiving a benefit that was clearly included in my booking, especially when I was made to feel uncomfortable over an error that was not mine. Between the lack of cleanliness and the poor handling of the situation by the staff, my overall experience unfortunately fell short of my expectations.
$$$$
Top rated by guests
8.8Excellent
(3,228 Ratings)
"Good location, great atmosphere and stunning views of Dubai Creek, well equipped gym"
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