Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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Location
Reviews
10 / 10
My Japanese dream coming true
Loved the stay here. Kaisegi Dinner was excellent, private Onsen was fabulous, the views and the location in the valley are amazing, most of all reception service and the politeness and helpfulness of employees was exceptional, if you don't mind the classic charm or are even looking for it like we did it's a 10/10 recommendation.
nothing to complain about
9 / 10
It was everything that we had hoped that an onsen ryokan would be. Domo arigato gozaimashita Hotel Shirakawa Yunokura.
It was a wonderful true ryokan. It was a very large room with an amazing view overlooking the river. The staff were so kind and hospitable. This included the gentleman who greeted us at check-in (his English was amazing) and he provided us with helpful information about the local trains. Also, this ryokan included a full Japanese breakfast and dinner, which was so authentic and delicious. We had a private tatami room for every meal and the servers were so warm and gracious. Everything was wonderful! We definitely hope to return.
The only thing we wished we could have had was an access to the balcony outside our room. It would have been nice to be able to sit outside and admire the beautiful view.
9 / 10
Excellent reception and waiting staff (for the meals).
Very polite and helpful to guests
A bit old - the furniture looks a bit worn
9 / 10
A relaxing, pleasant stay
I would like to start with gratitude towards the hotel crew. It was a super rainy day when we arrived at Kinugawa Station and there was no taxi at all. Since the windows of check-in were drawing close, we contacted the hotel to ask if they could arrange a taxi for us. However, shortly after, they notified us that they also couldn't find an available taxi in the area, and they were so kind as to come and pick us up at the station with their own car.
The moment we arrived, we met possibly one of the kindest staff member with the biggest smile. This elderly gentleman explained everything about our stay and made us feel like we're in the right hands for our two-night stay.
Shortly after our check-in, we headed down for dinner. All guests sit in separate rooms with their own service. On both nights, and for the breakfasts, we came to the same place for a tasty and varied kaiseki meal. The service and food were really nice!
The onsen, while it does not have the best views, was really relaxing. The massage chairs right outside the onsen were a great extra.
The tatami beds were really comfortable for both of us, and the kotatsu in the room allowed us to decompress with complimentary ice cream.
Overall, we're very happy with our stay. The hotel is indeed, as others mentioned, a little bit old, but has its charm. Everything worked in our room, the crew was awesome, and the food was great.
Loved the stay here. Kaisegi Dinner was excellent, private Onsen was fabulous, the views and the location in the valley are amazing, most of all reception service and the politeness and helpfulness of employees was exceptional, if you don't mind the classic charm or are even looking for it like we did it's a 10/10 recommendation.
It was a wonderful true ryokan. It was a very large room with an amazing view overlooking the river. The staff were so kind and hospitable. This included the gentleman who greeted us at check-in (his English was amazing) and he provided us with helpful information about the local trains. Also, this ryokan included a full Japanese breakfast and dinner, which was so authentic and delicious. We had a private tatami room for every meal and the servers were so warm and gracious. Everything was wonderful! We definitely hope to return.
The only thing we wished we could have had was an access to the balcony outside our room. It would have been nice to be able to sit outside and admire the beautiful view.
5 / 10·Apr 2023
Onsen
they gave us a room for smokers, but they knew we were with a kid. My daughter found two ashtrays in the room.
"Loved the stay here. Kaisegi Dinner was excellent, private Onsen was fabulous, the views and the location in the valley are amazing, most of all reception service and the politeness and helpfulness of..."
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this ryokan rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
WiFi/Internet
Sauna
Electric Vehicle Charging Station
Spa bath
Family friendly
Smoking allowed
Safe
Accessible by lift
Key access
Housekeeping available
Cleaning products
Map of Japan
Ratings and reviews
8.9 / 10
Excellent(95 Ratings)
100% verified reviews
10 / 10Outstanding·Oct 2026
Loved the stay here. Kaisegi Dinner was excellent, private Onsen was fabulous, the views and the location in the valley are amazing, most of all reception service and the politeness and helpfulness of employees was exceptional, if you don't mind the classic charm or are even looking for it like we did it's a 10/10 recommendation.
It was a wonderful true ryokan. It was a very large room with an amazing view overlooking the river. The staff were so kind and hospitable. This included the gentleman who greeted us at check-in (his English was amazing) and he provided us with helpful information about the local trains. Also, this ryokan included a full Japanese breakfast and dinner, which was so authentic and delicious. We had a private tatami room for every meal and the servers were so warm and gracious. Everything was wonderful! We definitely hope to return.
The only thing we wished we could have had was an access to the balcony outside our room. It would have been nice to be able to sit outside and admire the beautiful view.
5 / 10·Apr 2023
Onsen
they gave us a room for smokers, but they knew we were with a kid. My daughter found two ashtrays in the room.
$$$$
Top rated by guests
8.9Excellent
(95 Ratings)
"Loved the stay here. Kaisegi Dinner was excellent, private Onsen was fabulous, the views and the location in the valley are amazing, most of all reception service and the politeness and helpfulness of..."
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