InterContinental Costa Rica at Multiplaza Mall by IHG

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review stars
8.2Excellent
(206 Ratings)
"location. 24 hour room service."
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8.2 / 10
Excellent(206 Ratings)

Hotel in San Jose

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

This hotel is an urban retreat in the heart of Escazu, San Jose’s most exclusive neighborhood. The hotel is located within the city's most prestigious shopping center complex, Multiplaza Escazu.

Amenities

Business facilities
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Shared living spaces
Garden
Laundry services
Sauna
Accessible Parking
Spa bath
Ironing facilities
Safe
Childcare services
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products

Map of San Jose

city location on map

Available Rooms

Ratings and reviews

8.2 / 10
Excellent(206 Ratings)
100% verified reviews
8 / 10Excellent·Oct 2026
We really enjoyed our stay at the InterContinental Escazú. The pool area was wonderful, with two beautiful pools — one warm and one cooler — and a jacuzzi that was lovely and hot. There weren't too many people around, so it felt peaceful and relaxing. Breakfast was delicious, with a fantastic selection of fresh fruits, savoury dishes and plenty of options to choose from.
A couple of things were disappointing, particularly for a hotel of this standard. There were no slippers or bathrobes in the room, and although we requested them in person at reception, they never arrived. There was also no hairdryer in the room, which we only discovered as we were getting ready to leave. A little more attention to the room amenities and guest requests would have made the experience even better.
9 / 10Outstanding·May 2026
Facilities and locations
Restaurant service at the Market is not great, should have more staff for the size and capacity of the place. First night we waited about 40 minutes for soup and ceviche
7 / 10Good·May 2026
Almost everything about this place is really nice.
We were upgraded to a room that had an issue. They resolved it but I really had to advocate for myself and escalate.
6 / 10Average·Nov 2025
It depends, if it’s work or pleasure
It was dirty Had to call maintenance many times, sir didn’t work, tub always closed so shower was a mess and always full of water The receptionist team sucks The manager sucks Never going back

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FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at InterContinental Costa Rica at Multiplaza Mall by IHG. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at InterContinental Costa Rica at Multiplaza Mall by IHG. Enjoy the water!

Is InterContinental Costa Rica at Multiplaza Mall by IHG pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at InterContinental Costa Rica at Multiplaza Mall by IHG?

We found 30 amenities for this rental. This includes business facilities, golf course (within 2 mi), concierge services, free wifi/internet, and free parking.


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