Hotel in Neuss
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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About this hotel
Just 3.7 mi away from Düsseldorf city center, this 4-star superior eco-friendly hotel in Neuss offers bright, modern and spacious rooms and suites as well as a sauna area with relaxation room.
Amenities
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Ski in/Ski out
Laundry services
Sauna
Accessible Parking
Family friendly
Ironing facilities
Safe
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Neuss
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Sep 2026
Every thing
9 / 10Outstanding·Aug 2026
Comfortable rooms in a very large hotel (I.e. elevator capacity), very good buffet breakfast, parking around easy. I keep coming back for Düsseldorf area events (that I attend by car).
In an office area with no tourist infrastructure
9 / 10Outstanding·Mar 2026
The property is safe, and located at a safe location. You can get public transportation nearby, with a walk of 450-700 meters.
I would love to see more food options in the restaurant menu and breakfast buffet. The bathroom was a bit small too - but clean and manageable.
5 / 10·Mar 2023
For the reception team...they are able to communicate well in English. They are also able to advise on the best & cost effective mode of transport into Dusseldorf and nearby Town of Neuss. They shown me the map of tram route that is nearby few tourist attraction.
Location.... Its located within a "working buildings" area. If your office is located around there...then its a good location. The nearest tram station is about 20mins walk away. If you may be looking for a shopping complex (rhinepark centre).. Its about 30mins walk away.
Food.... Breakfast spread is ok. Having bread, cereals, milk & coffee & tea & juice selection. On protein intake....the selection is good. Lunch&Dinner menu selection is OK.. Not too many dishes...but the taste is good. Opens till 10pm. Around 8pm are their busy time as that's when all the business travellers are back from office.
Accommodation... Rooms are not too well lid for those whom is planning to work on their laptop through the night. But few lamp stands are available to help with. Rooms are cooling during winter and early spring. For travellers during summer...each room is equipped with an air condition. Pillow and mattress are comfortable. Coffee and tea facilities are provided but not drinking water. You gotta buy them. There is a nice sofa seating area..comfortable enough to eat on if you are planning to order food in.
Housekeeping team... They come and make up your room daily and changes the towels used daily. If you are on the environmentally friendly patron..do hang up the towel for they know you are planning to re-use.
LACK OF SECURITY issue... My partner lost his laptop bag that consist of his laptop and his travel passport while having breakfast at the cafe.
Other patrons are also leaving their bags at the hotel area while they complete the ir business at both cafe and lobby area, yet their belongs are still there.
When we approach the hotel team for CCTV footage.. They informed my partner that the CCTV is only pointed toward the reception area. The common area and the cafe entrance or cafe area has NO CCTV. THIS IS UNACCEPTABLE!!! for a big establishment chain like Holiday Inn. When my partner approached the hotel management team... His/her answer was only an unapologetic or non sympathetic answer of "you have made a police report, hence there is nothing much that we can do."
There was no signs or even an effort to help you to ease the situation or form of compensation. My partner was lucky that he has his German colleague to help him to settle few of the major issue at the police station.
We feel this lack of empathy is what we are most disappointed with.
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Top rated by guests
8.4Excellent
(919 Ratings)
"Every thing"
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