Grupotel Nilo & Spa

Top rated by guests
Swimming pool
Swimming pool
Lobby or reception
Hot Tub
Massage
review stars
8.6Excellent
(674 Ratings)
"Excellent location, really clean and well appointed comfortable hotel with friendly staff"
Verified guest
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8.6 / 10
Excellent(674 Ratings)

Apartment hotel in Serra de Tramuntana

4-Star Apartment Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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About this apartment hotel

Located just 656 feet from Palmira Beach, this hotel provides well-equipped accommodations and a fantastic outdoor pool. It offers free access to its spa.

Amenities

Business facilities
Shuttle available
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Free Parking
Pool
Non-smoking
Gym
Heating
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Beach access
Shared living spaces
Garden
Laundry services
Sauna
Family friendly
Ironing facilities
Safe
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products

Map of Serra de Tramuntana

city location on map

Available Rooms

Ratings and reviews

8.6 / 10
Excellent(674 Ratings)
100% verified reviews
8 / 10Excellent·Oct 2026
Great location close to the centre of the resort. Lovely clean hotel with good breakfast.
Beds are abit hard and the Spa is nice but a lot of the jets do not work which is a shame. Would have liked a pool view as sun doesn’t get to rear most of day.
7 / 10Good·Oct 2026
I didn't have breakfast, I never have breakfast. It was quiet and in a good location
The steps up to the property. NO PORTER to help me, fortunately another guest carried it up tge steps for me.
8 / 10Excellent·Aug 2026
Location was amazing !! Breakfast buffet was good. €5 parking if space available or a free lot 5 mins away. Unbeatable location though. 2 pools on either side of the road. Spa was nice.
Size of bathrooms and could do with an upgrade.
6 / 10Average·Oct 2026
One of the hotel's strengths is its excellent central location, making it easy to access the town, restaurants, shops, the beach and nearby attractions on foot. The staff were generally friendly and welcoming and did their best to help guests. Unfortunately, the property itself feels very dated. While it appears to have been renovated at some point during the last century, many areas are badly neglected and worn down. We ended up in a tower room where it seemed they had forgotten to finish the plasterwork. The room itself felt cramped and claustrophobic. Beds were as hard as many describe in their reviews but we thought they were comfortable. Two pillars, one flat, one fluffy make it a comfy bedding. No toiletries in the room a part from a no name shower gel brand however reception kindly provided us with a kettle and a toothbrush on request. The staff's friendliness was further undermined by a series of rigid and outdated policies. On our first day, a scheduled room change was required. Although the normal checkout time is 12:00, we were asked to leave our room by 10:00. In exchange, we were given a check-in only ten minutes earlier than the standard time. As a result, we spent nearly four hours stranded in the lobby during torrential rain while a Red Alert was in effect and residents were being advised to stay indoors. The reason given for our early checkout was that many guests that stayed over the weekend had a late checkout. I find it strange to prioritise weekend travelers over those that have booked eight nights. To make matters worse, we had to go through the entire check-in process a second time. Cleanliness was inconsistent. At first glance the room appeared clean, but there were crisps lying next to the bed and chewing gum stuck in the shower upon our arrival. The chewing gum remained there for the entire duration of our stay. Another surprise was that room cleaning is not automatic.
One of the hotel's strengths is its excellent central location, making it easy to access the town, restaurants, shops, the beach and nearby attractions on foot. The staff were generally friendly and welcoming and did their best to help guests. Unfortunately, the property itself feels very dated. While it appears to have been renovated at some point during the last century, many areas are badly neglected and worn down. We ended up in a tower room where it seemed they had forgotten to finish the plasterwork. The room itself felt cramped and claustrophobic. Beds were as hard as many describe in their reviews but we thought they were comfortable. Two pillars, one flat, one fluffy make it a comfy bedding. No toiletries in the room a part from a no name shower gel brand however reception kindly provided us with a kettle and a toothbrush on request. The staff's friendliness was further undermined by a series of rigid and outdated policies. On our first day, a scheduled room change was required. Although the normal checkout time is 12:00, we were asked to leave our room by 10:00. In exchange, we were given a check-in only ten minutes earlier than the standard time. As a result, we spent nearly four hours stranded in the lobby during torrential rain while a Red Alert was in effect and residents were being advised to stay indoors. The reason given for our early checkout was that many guests that stayed over the weekend had a late checkout. I find it strange to prioritise weekend travelers over those that have booked eight nights. To make matters worse, we had to go through the entire check-in process a second time. Cleanliness was inconsistent. At first glance the room appeared clean, but there were crisps lying next to the bed and chewing gum stuck in the shower upon our arrival. The chewing gum remained there for the entire duration of our stay. Another surprise was that room cleaning is not automatic.

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FAQs

Does this property follow enhanced cleaning procedures?

Yes, this apartment hotel has implemented enhanced cleaning procedures and processes to keep you healthy and safe.

Is parking included with this apartment hotel?

Parking is not specified as an available amenity at Grupotel Nilo & Spa. For more information, we encourage you to contact the property about where to park.

Is there a pool at this apartment hotel?

Yes, a swimming pool is available for use at Grupotel Nilo & Spa. Enjoy the water!

Is Grupotel Nilo & Spa pet friendly?

Unfortunately, this apartment hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Grupotel Nilo & Spa?

We found 29 amenities for this rental. This includes business facilities, shuttle available, golf course (within 2 mi), concierge services, and free wifi/internet.


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