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Location
Reviews
9 / 10
Great little apartment for a short break
Great location, good facilities, clean and good value. The flat was in a nice spot in a central location with good links to local attractions and restaurants, it is located above a cafe downstairs if you want a coffee and pastry in the morning. The flat itself had good facilities including a kitchenette, a good sized bathroom (X1) and a nice living space. The two bedrooms were also in good order. Balconies looked out onto a narrow alley which was quiet at night but bustling after 8am up until about 10pm when it is relatively quiet.
6 / 10
Top location, shabby apartment
The location was perfect
The living area was shabby with a very uncomfortable sofa that was falling apart. The fitted cupboard in the bathroom was damp and there's nowhere to put the toilet roll so was constantly trying to keep it dry. It was lacking in basic equipment such as kitchen sizzors. We arrived at 1 minute early to check in and had to sit and wait while the apartment was being cleaned. Plus we'd been told that a driver was picking us up & no one did
4 / 10
Looks Good on Paper, Fails in Reality
The location of the apartment was very good and convenient for getting around.
The overall experience was disappointing. The entrance to the apartment - a shared space between three units managed by the same company - was extremely dirty and clearly had not been cleaned for a long time. When I reported this and shared photos, the company dismissed responsibility, claiming it was a communal area.
The apartment itself is spacious, but poorly maintained. The kitchen is inadequately equipped, and the bedding had visible stains, which is simply unacceptable.
We also experienced serious plumbing issues. The toilet was clogging, and sand-like residue was coming up through the shower drain. When we contacted the company and asked them to send someone before the situation worsened, they minimized the issue, called it “communal,” and even suggested we avoid using too much toilet paper, which was both unhelpful and inappropriate. Despite our follow-up, they only reacted after a downstairs neighbour complained about leakage from the apartment to his bar and onto the street.
Although the company eventually relocated us to another apartment, which was excellent, this came at the cost of losing half a day of our already short vacation to packing and moving.
In addition, the customer service was disappointing. One staff member was quite rude and even falsely claimed they could not take WhatsApp calls, despite us having communicated that way upon arrival. He also pointed out in a What’s App message that the new apartment was “more expensive,” but that we would not be charged extra, as if the move had been our request rather than a necessity caused by the situation.
1 / 10
Location is great. Unfortunately, the apartment is not.
- The location is excellent—everything is within walking distance. Just keep in mind the streets are narrow and busy with pedestrians, so it can get quite noisy. Personally, I didn’t mind this. It’s worth checking Google Street View to get a sense of the area.
- WiFi worked fine for everyday use with no issues.
- There is a shared space between three apartments (managed by the same agency) that appears not to have been cleaned for a long time—the carpet is very dirty.
- The apartment walls are dirty and could use repainting.
- There was a strong, unpleasant smell coming from the kitchen cupboard and bathroom. We tried using air fresheners, but it didn’t help much.
- The duvet had visible stains.
- The kettle was dirty.
- The washing machine was also dirty.
- Overall, the apartment was not properly cleaned before our arrival.
- The toilet brush was in very poor condition.
We raised these issues with the agency. They replaced the duvet, duvet cover, and toilet brush, and offered an additional cleaning service. However, they stated that nothing could be done about the smell.
From reading other reviews, it seems their standard response is to offer extra cleaning if issues are reported. In my view, these things should be handled properly before guests arrive. When on vacation, I don’t want to spend time coordinating fixes with the agency—good customer experience means getting it right the first time.
Also, be aware that while the apartment looks great in photos, it does not reflect the actual condition in reality.
Un alojamiento maravilloso. El apartamento es un lujo, por no decir de lo céntrico que está.
Mis dices !!!!
9 / 10Outstanding·Oct 2026
Great location, good facilities, clean and good value. The flat was in a nice spot in a central location with good links to local attractions and restaurants, it is located above a cafe downstairs if you want a coffee and pastry in the morning. The flat itself had good facilities including a kitchenette, a good sized bathroom (X1) and a nice living space. The two bedrooms were also in good order. Balconies looked out onto a narrow alley which was quiet at night but bustling after 8am up until about 10pm when it is relatively quiet.
9 / 10Outstanding·Sep 2026
Todo
Nada
6 / 10Average·Sep 2026
The location was perfect
The living area was shabby with a very uncomfortable sofa that was falling apart. The fitted cupboard in the bathroom was damp and there's nowhere to put the toilet roll so was constantly trying to keep it dry. It was lacking in basic equipment such as kitchen sizzors. We arrived at 1 minute early to check in and had to sit and wait while the apartment was being cleaned. Plus we'd been told that a driver was picking us up & no one did
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Del Parque Flats Santos Exclusive. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Del Parque Flats Santos Exclusive pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Del Parque Flats Santos Exclusive?
We found 10 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, heating, and wifi/internet.
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this apartment rental
Historic Setting
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Heating
WiFi/Internet
Family friendly
Accessible by lift
Key access
Contactless check-in/out
Cleaning products
Map of Malaga
Ratings and reviews
8 / 10
Excellent(160 Ratings)
100% verified reviews
9 / 10Outstanding·Oct 2026
Un alojamiento maravilloso. El apartamento es un lujo, por no decir de lo céntrico que está.
Mis dices !!!!
9 / 10Outstanding·Oct 2026
Great location, good facilities, clean and good value. The flat was in a nice spot in a central location with good links to local attractions and restaurants, it is located above a cafe downstairs if you want a coffee and pastry in the morning. The flat itself had good facilities including a kitchenette, a good sized bathroom (X1) and a nice living space. The two bedrooms were also in good order. Balconies looked out onto a narrow alley which was quiet at night but bustling after 8am up until about 10pm when it is relatively quiet.
9 / 10Outstanding·Sep 2026
Todo
Nada
6 / 10Average·Sep 2026
The location was perfect
The living area was shabby with a very uncomfortable sofa that was falling apart. The fitted cupboard in the bathroom was damp and there's nowhere to put the toilet roll so was constantly trying to keep it dry. It was lacking in basic equipment such as kitchen sizzors. We arrived at 1 minute early to check in and had to sit and wait while the apartment was being cleaned. Plus we'd been told that a driver was picking us up & no one did
$$$$
Top rated by guests
8Excellent
(160 Ratings)
"Very central. Spotless. Excellent cafe on ground floor. Very helpful staff from check in onwards. Can’t fault it."
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Malaga
About this apartment rental
Historic Setting
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Heating
WiFi/Internet
Family friendly
Accessible by lift
Key access
Contactless check-in/out
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Del Parque Flats Santos Exclusive. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Del Parque Flats Santos Exclusive pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Del Parque Flats Santos Exclusive?
We found 10 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, heating, and wifi/internet.
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