Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet and more
Location
Reviews
6 / 10
Ok stay
Location was good.
Let’s start with this, we stayed a week in this apartment. They let us know that we were on the fifth floor after check in without elevator. Every time I tried to contact someone it took days for a response. There are many things they need to improve on.
1 / 10
Worst stay experience
Room to some extent.
1. *Key Collection*: The process of collecting keys from different locations was inconvenient and time-consuming. It would have been more efficient to have a single collection point or on-site key collection.
2. *Lack of Welcome or Assistance*: Upon arrival, there was no one to welcome or assist us at the property. This left us feeling unwelcome and unsure of how to proceed with check-in.
3. *No Lift Available*: Climbing four floors with luggage was a significant challenge, especially after a long journey. The absence of an elevator made this experience even more difficult.
4. *Television Issues*: The TV was not set up, and despite reaching out to the reception for assistance, we received no response on how to fix it.
5. *Unresponsive Reception*: The reception was unresponsive during our stay. Not only were calls ignored, but at times, the phone seemed to be turned off altogether. This lack of communication is especially concerning as it made it difficult to notify anyone when we were leaving.
6. *Delayed Response in Emergencies*: In an emergency situation, the response time from the reception was close to an hour. This is unacceptable and could potentially put guests at risk.
7. *Security Deposit Policy*: We were not informed about the security deposit in advance. Collecting a deposit on the spot and then returning it only after seven days seems unreasonable and inconvenient for guests.
8. *No Air Conditioning*: After climbing four flights of stairs, we were met with a room that had no air conditioning. This made the experience even more uncomfortable, particularly after the physical exertion of carrying luggage up multiple floors.
9. *Limited Access with Physical Keys*: Having only one set of physical keys for the entire family was inconvenient, especially with the need to manage access up and down four floors. A more guest-friendly solution would be appreciated.
These issues significantly impacted the quality of our stay.
5 / 10
Passable
The property is in a decent location , the flat is big enough for 2 to 4 people.
It's next to tram 28 route and near the metro station.
They have a late checkin charge of 30 euro . This was not obvious at the time of booking.
The property is on the 4th floor of a building with no lifts. This was also not obvious while booking.
The property does not have any air conditioning , although they provide fans etc which was enough for the time of the year we were in Lisbon , at another time that may not be enough specially as a flat on the top floor will get much warmer.
While the property is clear , some elements could have been better looked after. For example , the bathroom door would not close , we had to use a shoe to keep it shut from the inside.
The hot water is a bit of a hit and a miss , the shower suddenly turns very cold and then very warm. You would eventually get a hang of it but I would not feel comfortable in letting children take a shower by themselves.
One of the plus point of the property is also a negative. It's on the route of Tram no 28 , while this is a convinnience from a travel perspective , the noise from the road starts to disturb you from 5 in the morning.
8 / 10
Good location.
Only air con in bedroom! A lot of stairs when hot weather.
4 piani di scale ripide portoghesi sono troppe. Ho 70 anni, cammino in montagna e in continuazione, ma davvero difficoltose, se sovviene un problema a un piede diventa impossibile. Il calorifero arrugginito del bagno.
7 / 10Good·Apr 2025
Posizione, dimensioni adeguate alle nostre esigenze. Linea team 28
Vicinanza Lidl e Auchan
4 piano senza ascensore e scalini molto ripidi e stretti,non per tutti.
Problema principale lavandino del bagno con tappo non apribile, quindi non utilizzabile. Chiesto assistenza ma alla fine in 4 giorni non è arrivato nessuno, usato lavandino cucina.
Per scaldarci primo giorno abbiamo usato radiatore portatile efficace ma da spostare in ogni stanza. Radiatore arrugginito in bagno non fruibile.
Rumoroso, le finestre non isolano adeguatamente da strada sottostante dove tram 28 e traffico si fanno sentire. Pareti sottili con appartamento vicino.
I ragazzi hanno dormito su divano letto, materasso davvero minimale, ma la schiena della gioventù ha ottimo recupero fortunatamente.
Cucina usata poco ma funzionale.
9 / 10Outstanding·Oct 2023
Tudo muito bem organizado e limpo.
Ao chegar estava um pouco cheiro de cigarro. Próximo à rua muito movimentada
5 / 10·Sep 2025
bella casa con tutti i servizi indicati, a parte la poca carta per il bagno fornita dal gestore (peccato fosse al piano 4 senza ascensore e tale info non sia riportata nell'annuncio su booking)
nell'annuncio su booking non è riportato che:
1. la casa è al piano 4 senza ascensore, fdovrebbe farlo inserire nell'annuncio
2. il gestore obbliga il ritiro delle chiavi nel loro ufficio, distante alcuni km dalla casa
3. il gestore non fornisce abbastanza carta per il bagno, solo due rotoli per 4 giorni per 3 persone!
Parking is not specified as an available amenity at BmyGuest - 28 Tram Central Apartment. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is BmyGuest - 28 Tram Central Apartment pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at BmyGuest - 28 Tram Central Apartment?
We found 3 amenities for this rental. This includes free wifi/internet, non-smoking, and wifi/internet.
"I have so many reasons for loving the place I stayed at. The service was 10/10, from arriving to leaving. They were able to arrange a driver at 5:00AM despite that not being their usual service. The g..."
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet and more
About this apartment rental
Comfortable Living Space
Amenities
Free WiFi/internet
Non-smoking
WiFi/Internet
Map of Lisbon
Ratings and reviews
6 / 10
Average(51 Ratings)
100% verified reviews
8 / 10Excellent·Apr 2026
Posizione centrale. Appartamento confortevole.
4 piani di scale ripide portoghesi sono troppe. Ho 70 anni, cammino in montagna e in continuazione, ma davvero difficoltose, se sovviene un problema a un piede diventa impossibile. Il calorifero arrugginito del bagno.
7 / 10Good·Apr 2025
Posizione, dimensioni adeguate alle nostre esigenze. Linea team 28
Vicinanza Lidl e Auchan
4 piano senza ascensore e scalini molto ripidi e stretti,non per tutti.
Problema principale lavandino del bagno con tappo non apribile, quindi non utilizzabile. Chiesto assistenza ma alla fine in 4 giorni non è arrivato nessuno, usato lavandino cucina.
Per scaldarci primo giorno abbiamo usato radiatore portatile efficace ma da spostare in ogni stanza. Radiatore arrugginito in bagno non fruibile.
Rumoroso, le finestre non isolano adeguatamente da strada sottostante dove tram 28 e traffico si fanno sentire. Pareti sottili con appartamento vicino.
I ragazzi hanno dormito su divano letto, materasso davvero minimale, ma la schiena della gioventù ha ottimo recupero fortunatamente.
Cucina usata poco ma funzionale.
9 / 10Outstanding·Oct 2023
Tudo muito bem organizado e limpo.
Ao chegar estava um pouco cheiro de cigarro. Próximo à rua muito movimentada
5 / 10·Sep 2025
bella casa con tutti i servizi indicati, a parte la poca carta per il bagno fornita dal gestore (peccato fosse al piano 4 senza ascensore e tale info non sia riportata nell'annuncio su booking)
nell'annuncio su booking non è riportato che:
1. la casa è al piano 4 senza ascensore, fdovrebbe farlo inserire nell'annuncio
2. il gestore obbliga il ritiro delle chiavi nel loro ufficio, distante alcuni km dalla casa
3. il gestore non fornisce abbastanza carta per il bagno, solo due rotoli per 4 giorni per 3 persone!
$$$$
6Average
(51 Ratings)
"I have so many reasons for loving the place I stayed at. The service was 10/10, from arriving to leaving. They were able to arrange a driver at 5:00AM despite that not being their usual service. The g..."
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet and more
Map of Lisbon
About this apartment rental
Comfortable Living Space
Amenities
Free WiFi/internet
Non-smoking
WiFi/Internet
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at BmyGuest - 28 Tram Central Apartment. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is BmyGuest - 28 Tram Central Apartment pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at BmyGuest - 28 Tram Central Apartment?
We found 3 amenities for this rental. This includes free wifi/internet, non-smoking, and wifi/internet.
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