Hotel in Playa del Carmen
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Elegant Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Balcony/Terrace
WiFi/Internet
Beach access
Family friendly
Map of Playa del Carmen
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Oct 2026
Nos encantó el alojamiento. Cosina bien equipada. El departamento tiene muy buena ubicación, cerca del supermercado y unos 1O minutos caminando al terminal ADO de buces.Respondían siempre muy rápido a nuestras dudas. Sin duda lo recomiendo
Si cambiaría el colchón y las sábana de la cama. El colchón es bastante viejo y cuesta descansar bien y las sábanas muy finas y se salían.
Después solo detalles, como perchero para poder secar ropa y alguna escoba para poder barrer la arena que uno trae cuando va al mar. Pero son solo detalles.
7 / 10Good·Oct 2026
Nice Location & responsive staff. Kitchen basic items available for use.
TV dint work but they managed to replace it after 2 days. Poor wifi strength but they fixed it after 2 days. Main Door not too sturdy.
10 / 10Outstanding·Oct 2026
Great location and property very clean and as described
6 / 10Average·Jan 2026
Good location, near Av. Constituentes with a large super market, taquerías, restaurants, healthfood store, and tourist area/beach within an easy walk.
The pictures of this property make it look a lot better than the reality. I feel I paid way too much for my stay here the week of NYE. The room smelled badly of mold, which irritated my allergies. It’s an older building and probably needs mold remediation. I noticed dark stains coming down the wall by the air conditioner. A few times I did not have hot water for the shower. Not enough towels and no way to ask for more. There is no staff on site, with a lock box for your keys which could be good or bad depending on your perspective, but if you have a problem, I’m not sure it would be easy to get fast assistance. I had the impression whoever I corresponded with representing the property via booking was an AI bot. I DO NOT think it’s the cleaning staff’s fault - they do a good job with what they have - this is an older building that needs a lot more done to it beyond slapping a Frida Kahlo mural on it to make it trendy.
$$$$
Top rated by guests
8.7Excellent
(187 Ratings)
"Great location and property very clean and as described"
Verified guestDon't miss out! Price and availability may change
