Hampton Inn & Suites Portland West

Top rated by guests
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Property building, Location, Parking
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review stars
8.5Excellent
(900 Ratings)
"convenient"
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Don't miss out! Price and availability may change
8.5 / 10
Excellent(900 Ratings)

Hotel in Westbrook, ME

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area

About this hotel

Comfortable Accommodations

Amenities

Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
WiFi/Internet
Shared living spaces
Laundry services
Accessible Parking
Smoking allowed
Toilet with grab rails
Accessible by lift
Key access
Key card access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products

Map of Westbrook, ME

city location on map

Available Rooms

Ratings and reviews

8.5 / 10
Excellent(900 Ratings)
100% verified reviews
10 / 10Outstanding·Oct 2026
convenient
The scrambled eggs tasted like powdered eggs and it would be nice to have at least one bagel choice of whole grain but everything else was fine.
8 / 10Excellent·Oct 2026
There is a gym and pool. The room was clean and tastefully decorated. There is a grocery store within walking distance.
The free breakfast was really bare minimum. The pillows were very lumpy. There is no safe in the room.
8 / 10Excellent·Oct 2026
The location worked well for us and the room was spacious and clean. The bed was very comfortable. The complimentary breakfast and coffee were appreciated. My husband had a medical situation arise overnight and we were given very good advice by the concierge on where to go for healthcare so we would not spend a full day in the ER.
The cost of the room was high, most likely because it was a holiday weekend and I booked it a few weeks out.
5 / 10·Sep 2026
The property was clean and well maintained. The Hispanic gentleman at the front desk was very welcoming and greeted us warmly, exactly how someone working in hospitality should treat guests. I don’t know his name, but I want to make sure he gets credit for his excellent customer service. The Black female housekeeping staff member we encountered was also very nice, friendly, and always greeted us. She deserves recognition as well.
Unfortunately, the rest of our experience with the staff was very different. Most of the front desk staff were unwelcoming, and the staff working in the breakfast area were also not friendly. In the hospitality industry, guests should at least feel welcomed and acknowledged. Management should provide better customer-service training and, if necessary, replace staff who are unwilling to treat guests properly.

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FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Hampton Inn & Suites Portland West. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Hampton Inn & Suites Portland West. Enjoy the water!

Is Hampton Inn & Suites Portland West pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Hampton Inn & Suites Portland West?

We found 23 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and pool.


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