Hotel in Africa
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Lake Kivu Serena Hotel is located just 1.9 mi from the center of Gisenyi. The hotel features an outdoor swimming pool, a restaurant and an on-site bar.
Amenities
Business facilities
Airport transportation available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Private beach access
Beach access
Garden
Laundry services
Accessible Parking
Beach front
Family friendly
Safe
Childcare services
Contactless check-in/out
Housekeeping available
Tennis court
Cleaning products
Map of Africa
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·Sep 2026
very good hotel in a perfect location with view on Goma in DRC. all was very good: staff, food, cleaness, swimming pool..
sometimes it takes a long time to get the food in the evening although there are only very few customers in the restiarant
8 / 10Excellent·Sep 2026
Location and serenity
The wifi was very weak and went off for long periods.
9 / 10Outstanding·Sep 2026
The proximity to Lake Kivu
Nothinh
5 / 10·Oct 2026
The location was great.
The front desk team was super helpful and nice.
All the staff were quite warm
The breakfast was also pretty good too.
Quite an old facility/structure, especially the bathroom.
We also saw 2 baby roaches in the bathroom which we escalated to the team and they handled the feedback quite well and promised to look into.
$$$$
Top rated by guests
8.6Excellent
(153 Ratings)
"Super location and staff"
Verified guestDon't miss out! Price and availability may change
