Apt Bellachat 10 for 4 with Pool & 120m to lift - Happy Rentals
6 / 10
Average(10 Ratings)
$$$$
Apartment in Les Houches
4 guests · 2 bedrooms · 1 bath
Reasons to book
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
1 / 10
The worst customer service ever
We had a very disappointing and stressful experience.
We spent over €100 on Uber due to incorrect directions provided by the host. We were initially given a PDF with the wrong address. While we were trying to find the location, I informed the host that the address seemed incorrect. However, instead of helping, he insisted that the location was correct, saying that “hundreds of people” had found it without any issues.
During this exchange, the person communicating with us via WhatsApp appeared upset and was not cooperative. This made the situation even more difficult, as we were genuinely trying to find the place but were being told that we were the problem.
In reality, the address in the PDF was indeed incorrect. The following day, they simply updated the document with the correct address, which confirms that the information we were given initially was wrong.
At around 10 PM, we were outside in the middle of a snowstorm with my 8-year-old son and my 67-year-old mother, and no one provided proper assistance. It was a very stressful and unsafe situation.
Additionally, we were asked to pay in cash because they claimed they had not received the bank transfer. We tried multiple cards, but they insisted the payment was not going through, and we were ultimately required to pay in cash.
On top of all this, the door to our room did not lock properly. The key never worked, which meant our belongings were exposed for the entire duration of our stay.
We have clear evidence of all the issues mentioned above and are willing to provide it upon request through the platform.
Overall, this experience was poorly handled, avoidable, and far from acceptable given the circumstances.
7 / 10
Outlook was amazing.
Great view out to the mountains.
Good location for the start of our TMB trip.
Nice and quiet
Would benefit from WiFi.
Really quite small for a group of 4 adults
3 / 10
Poor
Good location right next to ski run.
Badly equipped kitchen, not even a can opener and no decent sharp knives. Inside shelf in fridge door broken. Superficially cleaned. On moving a chair to get to plug I cleaned up dust/fluff/hair. Also I cleaned properly around front and back of toilet (disgusting). Layer of dust on several surfaces. Obviously a problem with waste water, took ages for water to drain from sinks and bath. The rug in centre of room needs to be thrown away it is very grubby. Maybe the vacuum does not work?! Dustpan but no hand brush. Exposed screw sticking out of cabinet door where knob had come off, a safety hazard, I took screw out and put it with knob inside cabinet. This place needs some serious TLC.
5 / 10
Mixed Experience
The chalet is right along the ski trail for Les Houches. If the weather had been normal, we could have skied in and out of of the front door! There are multiple ski rental companies right down the hill from the chalet in Le Prarion. There was tons of hot water!!! The pool (once we tracked down the correct code) was great for the kiddos. The chalet was cozy and the views out the living room window are incredible.
The unit is managed by a third party agency called Happy Rentals, making communication tough. The local office rarely answered calls, but the national Booking.com message platform was quick to respond. When we arrived there was enough toilet paper and dish soap for 2-3 days only. We are accustomed to rental apartments being fully stocked fo the entire stay = cultural misunderstanding?
The apartment was NOT cleaned very well: there were a couple of dirty dishes in the cupboards and toothpaste stains on the toothbrush rack and inside the bathroom cupboard.
The kitchen had a railing along the countertop that fell off. The management firm simply placed it in the ski locker until we left. The knives need to be replaced as they are bent, very dull or look like they've been ground on cement.
The TV had a DVD player but no movies, only local channels.
The internet was an issue. When evaluating this unit on Booking.com the front page of the site shows the internet symbol (signal strength). You must click into property services to find that the unit does NOT have wifi(I did not see this when making the reservation after seeing he symbol on the main page - my fault). The management firm did offer us two portable devices for getting wifi what we accepted. (they waived the $6/day fee). BUT, one device never worked. The other device barely worked and was intermittently functional. This was frustrating as we wanted to watch Xmas movies and cozy up as a family (since it was dumping with rain outside)
The location was a mix. If the snow conditions had been great, we would have loved the access tot he mountain. In our case, it was rainy and we felt cut off from Chamonix options. After 3 days of riding the 30 minute bus in and out of Chamonix, we rented a car. The property management firm gave us three different codes over the course of four days and none of them worked. The unit was fine. The management firm made the stay unpleasant = not Happy Renters.
Great view out to the mountains.
Good location for the start of our TMB trip.
Nice and quiet
Would benefit from WiFi.
Really quite small for a group of 4 adults
8 / 10Excellent·Jan 2022
Location was great and responsive staff. Thank you
All was good. Some of the radiators didn't work but they tried hard to fix this.
8.8 / 10Excellent·Mar 2020
Close to ski lift
No oven
5 / 10·Jan 2023
The chalet is right along the ski trail for Les Houches. If the weather had been normal, we could have skied in and out of of the front door! There are multiple ski rental companies right down the hill from the chalet in Le Prarion. There was tons of hot water!!! The pool (once we tracked down the correct code) was great for the kiddos. The chalet was cozy and the views out the living room window are incredible.
The unit is managed by a third party agency called Happy Rentals, making communication tough. The local office rarely answered calls, but the national Booking.com message platform was quick to respond. When we arrived there was enough toilet paper and dish soap for 2-3 days only. We are accustomed to rental apartments being fully stocked fo the entire stay = cultural misunderstanding?
The apartment was NOT cleaned very well: there were a couple of dirty dishes in the cupboards and toothpaste stains on the toothbrush rack and inside the bathroom cupboard.
The kitchen had a railing along the countertop that fell off. The management firm simply placed it in the ski locker until we left. The knives need to be replaced as they are bent, very dull or look like they've been ground on cement.
The TV had a DVD player but no movies, only local channels.
The internet was an issue. When evaluating this unit on Booking.com the front page of the site shows the internet symbol (signal strength). You must click into property services to find that the unit does NOT have wifi(I did not see this when making the reservation after seeing he symbol on the main page - my fault). The management firm did offer us two portable devices for getting wifi what we accepted. (they waived the $6/day fee). BUT, one device never worked. The other device barely worked and was intermittently functional. This was frustrating as we wanted to watch Xmas movies and cozy up as a family (since it was dumping with rain outside)
The location was a mix. If the snow conditions had been great, we would have loved the access tot he mountain. In our case, it was rainy and we felt cut off from Chamonix options. After 3 days of riding the 30 minute bus in and out of Chamonix, we rented a car. The property management firm gave us three different codes over the course of four days and none of them worked. The unit was fine. The management firm made the stay unpleasant = not Happy Renters.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Apt Bellachat 10 for 4 with Pool & 120m to lift - Happy Rentals. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Apt Bellachat 10 for 4 with Pool & 120m to lift - Happy Rentals. Enjoy the water!
Is Apt Bellachat 10 for 4 with Pool & 120m to lift - Happy Rentals pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Apt Bellachat 10 for 4 with Pool & 120m to lift - Happy Rentals?
We found 8 amenities for this rental. This includes free parking, pool, non-smoking, ski in/ski out, and family friendly.
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this apartment rental
Accommodations Features
Amenities
Free Parking
Pool
Non-smoking
Ski in/Ski out
Family friendly
Contactless check-in/out
Fire alarm
Cleaning products
Map of Les Houches
Ratings and reviews
6 / 10
Average(10 Ratings)
100% verified reviews
7 / 10Good·Jul 2025
Great view out to the mountains.
Good location for the start of our TMB trip.
Nice and quiet
Would benefit from WiFi.
Really quite small for a group of 4 adults
8 / 10Excellent·Jan 2022
Location was great and responsive staff. Thank you
All was good. Some of the radiators didn't work but they tried hard to fix this.
8.8 / 10Excellent·Mar 2020
Close to ski lift
No oven
5 / 10·Jan 2023
The chalet is right along the ski trail for Les Houches. If the weather had been normal, we could have skied in and out of of the front door! There are multiple ski rental companies right down the hill from the chalet in Le Prarion. There was tons of hot water!!! The pool (once we tracked down the correct code) was great for the kiddos. The chalet was cozy and the views out the living room window are incredible.
The unit is managed by a third party agency called Happy Rentals, making communication tough. The local office rarely answered calls, but the national Booking.com message platform was quick to respond. When we arrived there was enough toilet paper and dish soap for 2-3 days only. We are accustomed to rental apartments being fully stocked fo the entire stay = cultural misunderstanding?
The apartment was NOT cleaned very well: there were a couple of dirty dishes in the cupboards and toothpaste stains on the toothbrush rack and inside the bathroom cupboard.
The kitchen had a railing along the countertop that fell off. The management firm simply placed it in the ski locker until we left. The knives need to be replaced as they are bent, very dull or look like they've been ground on cement.
The TV had a DVD player but no movies, only local channels.
The internet was an issue. When evaluating this unit on Booking.com the front page of the site shows the internet symbol (signal strength). You must click into property services to find that the unit does NOT have wifi(I did not see this when making the reservation after seeing he symbol on the main page - my fault). The management firm did offer us two portable devices for getting wifi what we accepted. (they waived the $6/day fee). BUT, one device never worked. The other device barely worked and was intermittently functional. This was frustrating as we wanted to watch Xmas movies and cozy up as a family (since it was dumping with rain outside)
The location was a mix. If the snow conditions had been great, we would have loved the access tot he mountain. In our case, it was rainy and we felt cut off from Chamonix options. After 3 days of riding the 30 minute bus in and out of Chamonix, we rented a car. The property management firm gave us three different codes over the course of four days and none of them worked. The unit was fine. The management firm made the stay unpleasant = not Happy Renters.
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Les Houches
About this apartment rental
Accommodations Features
Amenities
Free Parking
Pool
Non-smoking
Ski in/Ski out
Family friendly
Contactless check-in/out
Fire alarm
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Apt Bellachat 10 for 4 with Pool & 120m to lift - Happy Rentals. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Apt Bellachat 10 for 4 with Pool & 120m to lift - Happy Rentals. Enjoy the water!
Is Apt Bellachat 10 for 4 with Pool & 120m to lift - Happy Rentals pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Apt Bellachat 10 for 4 with Pool & 120m to lift - Happy Rentals?
We found 8 amenities for this rental. This includes free parking, pool, non-smoking, ski in/ski out, and family friendly.
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