Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Location
Reviews
3 / 10
Enormous disappointment
We stayed 16 days in Scotland and our stay in this place has been the only awful of our vacation.
We never saw the owner, commucating only through messages and textos.
When we arrive we observe there was no soap or shampoo. The bedding was mediocre – acrylic sheets and duvet that shed, and felt very uncomfortable against the skin.
There was no storage space in the cupboard, which was taken up by two large bin bags (duvets?). The towels were probably white when they were new, or when they were washed at the right temperature...
The first evening, as we wanted to watch the television, we observe that the batteries of the remote control were low. The owner told us that there were some new in a drawer. We never found any. Despite we bought new batteries we could not watch it during the three days of our stay. The only help we got was : "Watch the link to the video explaining how to use the tv".
The heather has a program. It is cut during the night. We were cold the last night and morning. Once again, the only help we got was : "Watch the link to the video explaining how to use the heather". And then we receive a message to tell not to touch the buttons, someone will come to repair. Good for the next customers!
The cleaning of the place was also poor. We found dog croquettes under the sofa and dirt in different spots. Unfortunately we did not find a video to explain us how to use the vacuum cleaner.
More, as the owner has the will to rule his facility at distance, we noticed that an outside camera could survey the parking and, partly, the house we were staying.We found one review from an Australian couple, left several weeks before our coming, ( which was telling mostly exactly what we observed.) Since then nothing has been improved It’s a shame we didn’t read the negative reviews; we could have avoided this bad choice. It’s a lesson learnt when booking through Booking.com. From now on, I’ll make sure to read them.
5 / 10
Would not stay again.
Location – quiet yet close to town – although a little far to walk. Good size rooms. Kitchen appliances excellent. Shower water pressure is great. Shelves in bathroom very handy. Excellent parking directly out front. Allowed us to check in early.
Overall this property was such a disappointment. We expected more based on previous reviews. Firstly there is a surveillance camera mounted in the window of their house next door directed over the front of the property and into the living area. On questioning the owner he tried to say it was for security of cars entering and the security fence protected the property yet the camera is higher and looks over the top of the security fence. So intrusive. There were many other small things that were not good enough. No soap or shampoo for shower. They have a coffee plunger yet no coffee for it and no sugar supplied. There are a few other grocery items such as a ¼ full jar of instant coffee and other things that look as though they were left by previous guests– most should be discarded. No sponge/dishmop/scourer in the kitchen – not helpful when trying to wash pans etc. Shelf where cups/glasses are kept is quite high. If I didn’t have a taller partner I wouldn’t be able to reach them. Outlook onto the entry/garden with dead/tatty plants and table and chairs was not good. TV – couldn’t work out how to watch live tv – info in folder not at all helpful. Yes we could have asked but shouldn’t need to. First time we’ve seen a ‘junk’ drawer in the kitchen. Bags of laundry were left in the bedroom wardrobe. Shower needs bath mat – so slippery we used a small towel to stand on. It wouldn’t take much to bring the property up to standard but we were happy to leave after two nights. Note – we are retired and travel extensively and have never found so many negatives in our accommodation. No idea why their score has been so high previously.
10 / 10
Beautiful place and great location to use as a base to explore the highlands
The place was lovely, it was very well equipped and very comfortable. The owner was a nice guy too and very helpful!
I can’t think of anything negative.
8 / 10
Good
The location
The centre heating and hot water could be on longer than 2 hours as it was from 27th Nov to the 3rd December and it was cold weather?
The place was lovely, it was very well equipped and very comfortable. The owner was a nice guy too and very helpful!
I can’t think of anything negative.
8 / 10Excellent·Jan 2026
The location
The centre heating and hot water could be on longer than 2 hours as it was from 27th Nov to the 3rd December and it was cold weather?
10 / 10Outstanding·Sep 2025
Perfect location for exploring, super clean and well equipped.
N/A
5 / 10·Jul 2026
Location – quiet yet close to town – although a little far to walk. Good size rooms. Kitchen appliances excellent. Shower water pressure is great. Shelves in bathroom very handy. Excellent parking directly out front. Allowed us to check in early.
Overall this property was such a disappointment. We expected more based on previous reviews. Firstly there is a surveillance camera mounted in the window of their house next door directed over the front of the property and into the living area. On questioning the owner he tried to say it was for security of cars entering and the security fence protected the property yet the camera is higher and looks over the top of the security fence. So intrusive. There were many other small things that were not good enough. No soap or shampoo for shower. They have a coffee plunger yet no coffee for it and no sugar supplied. There are a few other grocery items such as a ¼ full jar of instant coffee and other things that look as though they were left by previous guests– most should be discarded. No sponge/dishmop/scourer in the kitchen – not helpful when trying to wash pans etc. Shelf where cups/glasses are kept is quite high. If I didn’t have a taller partner I wouldn’t be able to reach them. Outlook onto the entry/garden with dead/tatty plants and table and chairs was not good. TV – couldn’t work out how to watch live tv – info in folder not at all helpful. Yes we could have asked but shouldn’t need to. First time we’ve seen a ‘junk’ drawer in the kitchen. Bags of laundry were left in the bedroom wardrobe. Shower needs bath mat – so slippery we used a small towel to stand on. It wouldn’t take much to bring the property up to standard but we were happy to leave after two nights. Note – we are retired and travel extensively and have never found so many negatives in our accommodation. No idea why their score has been so high previously.
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
About this apartment rental
Comfortable Living Space
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Heating
WiFi/Internet
Ski in/Ski out
Garden
Accessible Parking
Key access
Contactless check-in/out
Fire alarm
Fire extinguisher
Tennis court
Cleaning products
Map of Fort Augustus
Ratings and reviews
8.7 / 10
Excellent(42 Ratings)
100% verified reviews
10 / 10Outstanding·Jan 2026
The place was lovely, it was very well equipped and very comfortable. The owner was a nice guy too and very helpful!
I can’t think of anything negative.
8 / 10Excellent·Jan 2026
The location
The centre heating and hot water could be on longer than 2 hours as it was from 27th Nov to the 3rd December and it was cold weather?
10 / 10Outstanding·Sep 2025
Perfect location for exploring, super clean and well equipped.
N/A
5 / 10·Jul 2026
Location – quiet yet close to town – although a little far to walk. Good size rooms. Kitchen appliances excellent. Shower water pressure is great. Shelves in bathroom very handy. Excellent parking directly out front. Allowed us to check in early.
Overall this property was such a disappointment. We expected more based on previous reviews. Firstly there is a surveillance camera mounted in the window of their house next door directed over the front of the property and into the living area. On questioning the owner he tried to say it was for security of cars entering and the security fence protected the property yet the camera is higher and looks over the top of the security fence. So intrusive. There were many other small things that were not good enough. No soap or shampoo for shower. They have a coffee plunger yet no coffee for it and no sugar supplied. There are a few other grocery items such as a ¼ full jar of instant coffee and other things that look as though they were left by previous guests– most should be discarded. No sponge/dishmop/scourer in the kitchen – not helpful when trying to wash pans etc. Shelf where cups/glasses are kept is quite high. If I didn’t have a taller partner I wouldn’t be able to reach them. Outlook onto the entry/garden with dead/tatty plants and table and chairs was not good. TV – couldn’t work out how to watch live tv – info in folder not at all helpful. Yes we could have asked but shouldn’t need to. First time we’ve seen a ‘junk’ drawer in the kitchen. Bags of laundry were left in the bedroom wardrobe. Shower needs bath mat – so slippery we used a small towel to stand on. It wouldn’t take much to bring the property up to standard but we were happy to leave after two nights. Note – we are retired and travel extensively and have never found so many negatives in our accommodation. No idea why their score has been so high previously.
$$$$
Top rated by guests
8.7Excellent
(42 Ratings)
"The place was lovely, it was very well equipped and very comfortable. The owner was a nice guy too and very helpful!"
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