Koro Sun Resort & Rainforest Spa

The food, the staff, the hospitality

Nothing

The property was beautiful, clean, and well-maintained, surrounded by lush greenery and the natural beauty of its surroundings. The peaceful atmosphere and serene environment made it a perfect place to relax, unwind, and appreciate nature. Overall, it was a lovely and refreshing experience.

The swimming pool requires more regular cleaning and maintenance to ensure proper hygiene. Additionally, complimentary drinking water should be provided for guests’ convenience. Having a telephone in the room would also be beneficial for timely communication with the reception or staff whenever assistance is required. Addressing these areas would certainly enhance the overall guest experience.

The resort was beautiful

There were no blinds or curtains in the town house living room hence there was no privacy

The location of the resort is undeniably beautiful, surrounded by lush rainforest and stunning ocean views. The natural environment and marine life around Savusavu remain the true highlight of the stay. Some staff members were friendly and welcoming, and the peaceful setting has great potential for a relaxing getaway.

Unfortunately, several aspects of the stay were disappointing and did not meet the standards one would expect from a resort of this category. Parts of the property felt poorly maintained and somewhat disorganized, while service and communication were inconsistent throughout the stay. The biggest disappointment was the associated dive operation. While the reefs and underwater environment themselves were enjoyable, the dive centre lacked professionalism and structure. Basic expectations regarding organisation, communication, customer care, and operational coordination were missing, creating a chaotic impression that did not inspire confidence. For a destination with such extraordinary diving potential, this was particularly frustrating. Overall, the experience fell short of the level of quality and professionalism one would normally expect in Fiji’s tourism sector.