Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Location
Reviews
10 / 10
Sublime location. An objective 9.5 rating from me.
The location is frankly sublime- a rare quiet street and a quieter enclosed courtyard with lush vegetation, with a 30 second walk to a portion of the quieter gardens around the Royal Palace, and a 5-10 minute walk to many of the most famous locations in Madrid.
The place is not perfect (see other reviews except for the one that gave it a 1.0, which was unfair), but it was comfortable for me, as a solo person moving to Madrid in need for a temporary place for the first month. I felt the value was quite fair for a month-long rental. I will dream about this location forever.
Responsive hosts. Didn't even see them. I got in early via the helpful cleaning person.
I'm short, but if you're tall, the shower would be a challenge. Not a large supply of hot water.
Stove-top annoying to use. A couple things missing among kitchen pots & pans. Plastic door in freezer is broken.
10 / 10
I would definitely stay here again. It was a ver comfortable place to stay. Great for single person or couple.
The location was perfect, and it was quiet. Clean apartment and friendly staff
No door on the bathroom, but it still worked out for my son and I. Needs new toaster also.
1 / 10
Serious Warning – Health Hazard, Complete Misrepresentation, and Zero Responsibility from the Host
Serious Warning – Health Hazard, Complete Misrepresentation, and Zero Responsibility from Both the Host and Booking.com
I am writing this review to spare others from going through what we experienced.
We booked the Dúplex Unico en Ópera - Palacio apartment in Madrid through Booking.com for four nights, paying approximately €475. We arrived with our six month old baby, a stroller, suitcases, and all the equipment needed for traveling with an infant.
Within the first few minutes of entering the apartment, it became obvious that it was not fit for guests.
The moment we walked in, we were hit by an extremely strong smell of dampness and mold throughout the entire apartment. I suffer from a severe mold allergy, making this a genuine medical risk for me. However, even without my allergy, the odor was overwhelming and impossible to ignore.
On top of that, the cleanliness was unacceptable:
* The sofas were dirty.
* The floor was dirty.
* The bathroom faucet, sink, and countertop were dirty.
* Visible signs of mold were present.
* Overall, it was obvious that the apartment had not been properly cleaned before new guests arrived.
Before we had even unpacked our luggage, we realized that there was no way we could stay there with our baby.
Then we discovered another serious issue.
The listing completely failed to mention that the only access to the apartment is via a very steep, narrow staircase.
We were traveling with a six month old baby and a stroller. This meant that every single time we wanted to enter or leave the apartment, we would have had to carry the stroller, our baby, and our luggage up and down those dangerous stairs. This is critical information that every guest deserves to know before making a reservation, especially families with young children, pregnant women, elderly guests, or people with disabilities.
I photographed and filmed both the apartment and the Booking.com listing to demonstrate that this information was never disclosed.
10 / 10
Maricarmen was helpful with all my needs. She made stay for a month comfortable.
Location Location!!! The apartment was situated within a 3 minute walk to the Royal palace and the Opera. The kitchen was well equipped and the exterior had a beautiful Spanish vibe. Can’t wait to return!
The location is frankly sublime- a rare quiet street and a quieter enclosed courtyard with lush vegetation, with a 30 second walk to a portion of the quieter gardens around the Royal Palace, and a 5-10 minute walk to many of the most famous locations in Madrid.
The place is not perfect (see other reviews except for the one that gave it a 1.0, which was unfair), but it was comfortable for me, as a solo person moving to Madrid in need for a temporary place for the first month. I felt the value was quite fair for a month-long rental. I will dream about this location forever.
Responsive hosts. Didn't even see them. I got in early via the helpful cleaning person.
I'm short, but if you're tall, the shower would be a challenge. Not a large supply of hot water.
Stove-top annoying to use. A couple things missing among kitchen pots & pans. Plastic door in freezer is broken.
10 / 10Outstanding·Aug 2026
The location was perfect, and it was quiet. Clean apartment and friendly staff
No door on the bathroom, but it still worked out for my son and I. Needs new toaster also.
7 / 10Good·Aug 2026
Lo mejor es la ubicación
El baño, el techo es muy pequeño en donde está la regadera, y no tiene puerta, así que si vas con familia o amigos está complicado
6 / 10Average·Jun 2023
Location, cleaness, the staff was really amable and active. Has all the basics for a good stay.
I rented the flat specially because of the bathtub for medical reasons, and in the end it has a bathtub, but no suficient warm water for it. So it was really frustrating.
Parking is not specified as an available amenity at Dúplex Unico en Ópera - Palacio. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Dúplex Unico en Ópera - Palacio pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Dúplex Unico en Ópera - Palacio?
We found 10 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and heating.
"The location is frankly sublime- a rare quiet street and a quieter enclosed courtyard with lush vegetation, with a 30 second walk to a portion of the quieter gardens around the Royal Palace, and a 5-1..."
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment rental
Historic Setting
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
WiFi/Internet
Family friendly
Key card access
Fire alarm
Fire extinguisher
Map of Centro
Ratings and reviews
8.6 / 10
Excellent(63 Ratings)
100% verified reviews
10 / 10Outstanding·Nov 2026
The location is frankly sublime- a rare quiet street and a quieter enclosed courtyard with lush vegetation, with a 30 second walk to a portion of the quieter gardens around the Royal Palace, and a 5-10 minute walk to many of the most famous locations in Madrid.
The place is not perfect (see other reviews except for the one that gave it a 1.0, which was unfair), but it was comfortable for me, as a solo person moving to Madrid in need for a temporary place for the first month. I felt the value was quite fair for a month-long rental. I will dream about this location forever.
Responsive hosts. Didn't even see them. I got in early via the helpful cleaning person.
I'm short, but if you're tall, the shower would be a challenge. Not a large supply of hot water.
Stove-top annoying to use. A couple things missing among kitchen pots & pans. Plastic door in freezer is broken.
10 / 10Outstanding·Aug 2026
The location was perfect, and it was quiet. Clean apartment and friendly staff
No door on the bathroom, but it still worked out for my son and I. Needs new toaster also.
7 / 10Good·Aug 2026
Lo mejor es la ubicación
El baño, el techo es muy pequeño en donde está la regadera, y no tiene puerta, así que si vas con familia o amigos está complicado
6 / 10Average·Jun 2023
Location, cleaness, the staff was really amable and active. Has all the basics for a good stay.
I rented the flat specially because of the bathtub for medical reasons, and in the end it has a bathtub, but no suficient warm water for it. So it was really frustrating.
$$$$
Top rated by guests
8.6Excellent
(63 Ratings)
"The location is frankly sublime- a rare quiet street and a quieter enclosed courtyard with lush vegetation, with a 30 second walk to a portion of the quieter gardens around the Royal Palace, and a 5-1..."
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Centro
About this apartment rental
Historic Setting
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
WiFi/Internet
Family friendly
Key card access
Fire alarm
Fire extinguisher
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Dúplex Unico en Ópera - Palacio. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Dúplex Unico en Ópera - Palacio pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Dúplex Unico en Ópera - Palacio?
We found 10 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and heating.
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