Apartment in Krakow
4 guests · 1 bedroom · 1 bath
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Top-tier experienceA high end property in this area
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About this apartment rental
Central Location
Amenities
Free WiFi/internet
Non-smoking
Heating
WiFi/Internet
Family friendly
Accessible by lift
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
Map of Krakow
Ratings and reviews
100% verified reviews10 / 10Outstanding·Oct 2026
Funkcjonalność, wszystko co potrzebne dostępne, przewidziane i zaopiekowane.
Wszystkie wiadomości w mail - pełna informacja, w odpowiednim czasie. Możliwość dobrania śniadania. Wszystkie kody działały prawidłowo. Obiekt godny polecenia.
Barierka przy schodach mogłaby być zabezpieczona.
9 / 10Outstanding·Oct 2026
Espaço e bem organizado. Bem localizado
Ouve se tudo!
7 / 10Good·Oct 2026
A localização é óptima. O apartamento tem tudo o que se possa precisar (cápsulas de lavar loiça, detergente, café, toalhas, secador de cabelo, tábua de passar a ferro, estendal, guarda chuvas).
O acesso ao apartamento foi fácil e sem problemas. Muito perto de um supermercado.
O aspecto mais negativo foi a falta de estores ou cortinas Blackout. Existia sempre muita luz no quarto. Inclusivé da luz da rua à noite. Às 6 da manhã todo o estúdio estava iluminado como se fosse de dia e obrigava a levantar-nos. Junto uma foto que é tirada justamente às 6 da manhã.
As almofadas eram péssimas, super desconfortáveis.
O edifício era muito sujo por dentro.
5 / 10·Jul 2022
The apartment was nice - spacious, clean, and with basic cooking utensils. It's also great that in the apartment there was a dishwasher, toaster, and fridge. And it would be great if the apartment had some tea/coffee/water, as these are usually offered in facilities of this type.
The Wi-Fi worked perfect, there were no interruptions or any problems with the connection.
The location is quite comfortable as well. It takes a 10-minute walk to get to the Old Town, and just about 15 mins to get to the shopping mall. The neighbourhood is full of restaurants, small supermarkets, pharmacies, etc. It's quite convenient for a long stay.
Living there wasn't quite comfy though. There were some construction works in the neighbouring building, starting at around 8AM every business day. It was also quite hot to sleep, even with my windows open and a fan working all night.
Collecting my key was unfortunately not a pleasant experience. The key collection site is in a 20-min walk from the apartment. And if you're tired after the flight - you'd better take a taxi. Also mind that if you aren't able to collect your key by 5PM, you'd be asked to come the next day to the key collection site to pay a safety deposit.. That's quite inconvenient.
Safety deposit is yet another unpleasant surprise. When I paid it on the day of arrival, I was told it'd be returned in 4 days. When I checked out 6 days later, I was still told it would be returned in the same 4 days.. And when I still didn't get my funds back 4 days past, I contacted the customer support and they promised me a 10-day return.. The deposit was actually returned, but way later than expected. And the communication along the way could be more friendly and professional.
Speaking of communication, I think it's a major problem of this facility. Before and after my stay I received not-quite-timely replies to my questions - and these in various languages: from English to Polish to German - considering the fact that I always wrote in English. One of the latest replies I received was with LOOOTS of exclamation points and in Polish.
I do not understand how you can host people with such attitude towards them, and such poor customer service. I truly recommend you to work on it. I wouldn't want to stay in your apartment again.
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Top rated by guests
8.9Excellent
(150 Ratings)
"Excellent location , 10 mins from main square and 10 mins from Jewish Quarters which is what we wanted !
Quiet and Clean !"
Verified guestDon't miss out! Price and availability may change
