The Salthouse Hotel

The spa how you could use it as much you like in your stay and the amount of different facilities they had

Location was absolutely stunning, hotel was lovely, Very good quality breakfast. Reception team was so warm and welcoming as were the staff in Lookout.

The team at breakfast were a bit too casual with their chit chat around us, talking across us etc. We could hear their full conversations about plans for the weekend, what time they expected to have all the tables cleared by etc. While the service was good, this made us feel a bit invisible and like we should clear off soon. It’s the kind of thing you wouldn’t mind in a local cafe but in a hotel of this quality, the guest should be centre stage and chit chat should be backstage and in lower tones. That said, our other interactions with staff in all othet areas of the hotel were extremely positive. Shout out to restaurant manager in The Lookout - he was top notch

Food was all wonderful (breakfast lunch and dinner). The spa was fantastic. Staff all very friendly and helpful. We had an accessible room which was perfect for us, very spacious and great shower room.

Could do with one or two more disabled parking bays.

Nice spa and dinner in the salt house was very good.

House keeping was not very good. Menus at breakfast were sticky. Walls/floors a bit thin so heard our neighbours a lot