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Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
5 / 10
If you are looking for a place to relax this one can be the option.
The suite forest room was big enough and pretty comfortable and relaxing to be honest. We didnt use the bathtub so we have no problem with the hot water as everyone mentioned.
I love the atmosphere around whereas at night the sounds of crickets, the rain and the greens outside. It is very relaxing knowing we came from the middle east.
Yes there’s insects around but we have no problems with it as its a jungle area after all. We kind of enjoyed it actually.
Location wise is pretty far from everywhere but the App GoJek works better than Grab to go around.
This place has a lot of potential but need a major refurbishment in my opinion.
During the booking, we asked for an early check in and their answer was very ambiguous.
Once checked in, the room that we booked was different and when we said this isnt the room that we booked as per photo on the website the staff said the photos was used as a promotional only however I didn’t feel right and after 30-45 mins the staff came again and said we were right so that we were moved to the suite forest room that we booked.
They do need to upgrade the mattress tho as it looks super old and there is something weird about the pillows as it feels like an air-pump pillow.
One of the power socket wasn’t working.
WiFi is there but it’s not there. We told the receptionist but its still not working throughout our stays.
Deep cleaning is needed for the room as there’s mold at some spots.
Breakfast is available to the room or at the restaurant however the menu isn’t complete.
On the first morning it’s understandable that two of the menus weren’t available as we woke up quite late but the second morning was only 8am and the same menu that we wanted still not available.
If its not available then why offer it on the menu?
For the management please do work on the refurbishment. Doesnt have to be all in once but periodically.
1 / 10
The cleanliness, maintenance, and especially the lack of basic customer service were far below acceptable standards. Thi
The jungle nature is nice, and the big bathtub in the room.
We arrived at around 8:00 PM with my wife and our 5-year-old daughter, expecting a clean and safe room. Unfortunately, this was one of the worst hotel experiences we have had.
The room was in an unacceptable condition. The bed had visible dark stains and even lizard droppings on it, along with insects. The kettle contained bugs, the bathroom (including the bathtub) was dirty and had to be cleaned by us, and there was no hand soap. There were also used tissues placed under a cabinet to balance it, which is unhygienic and completely inappropriate.
Shortly after arrival, the bathroom door locked behind us and could not be opened. Staff were unable to fix it and did not provide any immediate solution. One staff member said he would return but never did. This happened around 9:00 PM, when our young daughter needed to go to sleep.
After repeated complaints, we were moved to another room — a downgrade — which was also not properly cleaned (dust, spider webs, and again no hand soap). The towels were old and grey, and when we politely asked for clean towels, we were told those were “only for VIP guests.”
The next morning, the situation did not improve. The pool appeared unclean and unused, and during breakfast a cockroach crawled out from under our plates.
We also had to follow up ourselves to retrieve our belongings from the locked bathroom in the original room. No apology was offered until we raised the issue again before leaving, and even then no compensation or refund was provided — despite paying approximately 1.7 million IDR for one night.
Overall, the cleanliness, maintenance, and especially the lack of basic customer service were far below acceptable standards. This was a very stressful experience for our family.
I would not recommend staying here.
10 / 10
Beautiful place to stay
Have stayed here many times and it is always very beautiful here.
Nothing
4 / 10
Never again
Location, nature
Very dirty beds, blankets, towels. Mouse came to our room in the middle of the night, river full of garbage, loud, stinky!
Have stayed here many times and it is always very beautiful here.
Nothing
10 / 10Outstanding·Jul 2023
Every thing is pleasant
Nicole No thing to comment
5 / 10·Sep 2026
The suite forest room was big enough and pretty comfortable and relaxing to be honest. We didnt use the bathtub so we have no problem with the hot water as everyone mentioned.
I love the atmosphere around whereas at night the sounds of crickets, the rain and the greens outside. It is very relaxing knowing we came from the middle east.
Yes there’s insects around but we have no problems with it as its a jungle area after all. We kind of enjoyed it actually.
Location wise is pretty far from everywhere but the App GoJek works better than Grab to go around.
This place has a lot of potential but need a major refurbishment in my opinion.
During the booking, we asked for an early check in and their answer was very ambiguous.
Once checked in, the room that we booked was different and when we said this isnt the room that we booked as per photo on the website the staff said the photos was used as a promotional only however I didn’t feel right and after 30-45 mins the staff came again and said we were right so that we were moved to the suite forest room that we booked.
They do need to upgrade the mattress tho as it looks super old and there is something weird about the pillows as it feels like an air-pump pillow.
One of the power socket wasn’t working.
WiFi is there but it’s not there. We told the receptionist but its still not working throughout our stays.
Deep cleaning is needed for the room as there’s mold at some spots.
Breakfast is available to the room or at the restaurant however the menu isn’t complete.
On the first morning it’s understandable that two of the menus weren’t available as we woke up quite late but the second morning was only 8am and the same menu that we wanted still not available.
If its not available then why offer it on the menu?
For the management please do work on the refurbishment. Doesnt have to be all in once but periodically.
Surrounded by greenery and cool crisp air, Imah Seniman offers traditional Indonesian thatched-roofed accommodations by a lake. It features an art gallery, spa services and free Wi-Fi in public areas.
Amenities
Free WiFi/internet
Free Parking
Pool
Non-smoking
WiFi/Internet
Garden
Laundry services
Family friendly
Key access
Housekeeping available
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this campground/
rv resort has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this campground/
rv resort?
Parking is not specified as an available amenity at Imah Seniman. For more information, we encourage you to contact the property about where to park.
Is there a pool at this campground/
rv resort?
Yes, a swimming pool is available for use at Imah Seniman. Enjoy the water!
Is Imah Seniman pet friendly?
Unfortunately, this campground/
rv resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Imah Seniman?
We found 12 amenities for this rental. This includes free wifi/internet, free parking, pool, non-smoking, and wifi/internet.
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this campground/
rv resort rental
Surrounded by greenery and cool crisp air, Imah Seniman offers traditional Indonesian thatched-roofed accommodations by a lake. It features an art gallery, spa services and free Wi-Fi in public areas.
Amenities
Free WiFi/internet
Free Parking
Pool
Non-smoking
WiFi/Internet
Garden
Laundry services
Family friendly
Key access
Housekeeping available
Fire extinguisher
Cleaning products
Map of Lembang
Ratings and reviews
6.3 / 10
Average(19 Ratings)
100% verified reviews
7 / 10Good·Oct 2026
Nature
Zwembad
10 / 10Outstanding·Jan 2025
Have stayed here many times and it is always very beautiful here.
Nothing
10 / 10Outstanding·Jul 2023
Every thing is pleasant
Nicole No thing to comment
5 / 10·Sep 2026
The suite forest room was big enough and pretty comfortable and relaxing to be honest. We didnt use the bathtub so we have no problem with the hot water as everyone mentioned.
I love the atmosphere around whereas at night the sounds of crickets, the rain and the greens outside. It is very relaxing knowing we came from the middle east.
Yes there’s insects around but we have no problems with it as its a jungle area after all. We kind of enjoyed it actually.
Location wise is pretty far from everywhere but the App GoJek works better than Grab to go around.
This place has a lot of potential but need a major refurbishment in my opinion.
During the booking, we asked for an early check in and their answer was very ambiguous.
Once checked in, the room that we booked was different and when we said this isnt the room that we booked as per photo on the website the staff said the photos was used as a promotional only however I didn’t feel right and after 30-45 mins the staff came again and said we were right so that we were moved to the suite forest room that we booked.
They do need to upgrade the mattress tho as it looks super old and there is something weird about the pillows as it feels like an air-pump pillow.
One of the power socket wasn’t working.
WiFi is there but it’s not there. We told the receptionist but its still not working throughout our stays.
Deep cleaning is needed for the room as there’s mold at some spots.
Breakfast is available to the room or at the restaurant however the menu isn’t complete.
On the first morning it’s understandable that two of the menus weren’t available as we woke up quite late but the second morning was only 8am and the same menu that we wanted still not available.
If its not available then why offer it on the menu?
For the management please do work on the refurbishment. Doesnt have to be all in once but periodically.
$$$$
6.3Average
(19 Ratings)
"Have stayed here many times and it is always very beautiful here."
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Lembang
About this campground/
rv resort rental
Surrounded by greenery and cool crisp air, Imah Seniman offers traditional Indonesian thatched-roofed accommodations by a lake. It features an art gallery, spa services and free Wi-Fi in public areas.
Amenities
Free WiFi/internet
Free Parking
Pool
Non-smoking
WiFi/Internet
Garden
Laundry services
Family friendly
Key access
Housekeeping available
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this campground/
rv resort has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this campground/
rv resort?
Parking is not specified as an available amenity at Imah Seniman. For more information, we encourage you to contact the property about where to park.
Is there a pool at this campground/
rv resort?
Yes, a swimming pool is available for use at Imah Seniman. Enjoy the water!
Is Imah Seniman pet friendly?
Unfortunately, this campground/
rv resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Imah Seniman?
We found 12 amenities for this rental. This includes free wifi/internet, free parking, pool, non-smoking, and wifi/internet.
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