Hotel in Canary Islands
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
About this hotel
Set on Alcalá’s oceanfront, Gran Meliá Palacio de Isora Resort & Spa has a large salt-water infinity pool with hydromassage area and offers direct access to the beach and natural seawater swimming pools. There are subtropical gardens and boutiques.
Amenities
Business facilities
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Beach access
Garden
Laundry services
Sauna
Electric Vehicle Charging Station
Beach front
Outdoor Cooking
Family friendly
Ironing facilities
Safe
Childcare services
Accessible by lift
Key card access
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Tennis court
Map of Canary Islands
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Oct 2026
I appreciated some members of the staff who took their responsibilities seriously and carried out their duties conscientiously. Adolfo, Larissa, Barbara, gays from the pool, for example, was one of them.
I really enjoyed the variety of food at the buffet restaurant, which made up for many of the inconveniences.
When the pool heating was finally switched on during the last three days of our stay, we particularly enjoyed the Saturday pool party.
What I did not like was that we were initially checked into a room with an absolutely terrible smell — it was genuinely unbearable. We were then moved to another room, but unfortunately, there were ants there, coming out from behind the headboard of the bed.
The housekeeping service was very careless. They threw away items I needed, including parts of my toothbrush. Sometimes they left dirty cleaning cloths behind, sometimes they left all the cups in the room dirty, and on other occasions, they entered the room even when the “Do Not Disturb” sign was hanging on the door.
The hotel itself is beautiful, and most of the staff genuinely try their best. However, the overall quality does not justify the price.
Every morning, glass bottles were being thrown away outside our window, waking us up far too early. In the evenings, people played padel right outside, making it very difficult to get our child to sleep.
The food in the à la carte restaurants was very mediocre overall. The Pangaea restaurant (I may not remember the name correctly) was the only one that really stood out and made up for the shortcomings of the others.
7 / 10Good·Oct 2026
Clean and tidy.
Lovely landscaping. Amazing infinity pool.
Great location
Rooms are a little dated.
Large scale repair works going on, completely shutting off the oasis restaurant, the main outside bar next to oasis and the ice cream shack.
This should have been made known to the visiting guests before works started.
There was also a large wedding which closed down the Italian restaurant and the sunset area, one of the main plus points of the hotel.
There should be a separate area for wedding parties that doesn’t interfere with other guests.
7 / 10Good·Sep 2026
Amazing staff, beautiful resort & clean.
The bed was horrible, went to the front office and got within 5 minutes a topper. Did not help much but they did the best they could do.
5 / 10·Oct 2026
Hotel is v comfortable and staff fantastic
Food was awful, no sun loungers available after 8am, and no access to the restaurants
$$$$
Top rated by guests
8.3Excellent
(1,601 Ratings)
"We stayed at the hotel for seven nights in June and had an absolutely fantastic time. Of all the hotels I have ever stayed in, this is the first one that made me think: I have to come back here one da..."
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