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Location
Reviews
4 / 10
Dissapointing
Location was adequate. beds were comfortable. Had closet for clothes only it was full of other things. Actually, the room had few positive attributes.
The air conditioner filter was full of debris and did not work properly. No space in closet to hang clothes. Kitchen light did not turn on making it very difficult to see in the kitchen. Kitchen cabinets were warped, delaminating, and were difficult closing. Bathroom doorknob was in need of repair. Shower was so small that I could barely squeeze in and shut the door. Toilet bidet waterline leaked a lot. Bedside stand had broken drawers. Balcony door was in need of repair. Would not close properly and no lock.
1 / 10
AVOID THIS CONDO!
NONE! IT WAS A DISASTER!
Read my story below.
I’m reporting this to booking.com.
THEY DOUBLE BOOKED! THEY APPEARED IN DIFFERENT BOOKING WEBSITES PLUS SOCIAL MEDIA APPS. After waiting for the caretaker to hand over the key, he told he is on the way and finally stood me up for more than one hour at the reception. I booked last Sept18 for Oct7 stay. I came from the airport with 24 hours travel. I was so tired and I would just like is to rest when arrive at their place as I have my domestic flight after 10 hours, which means, I must leave from accommodation after 7 hours of stay— then the nightmare happened.
When I arrived at the lobby, the frontdesk doesn’t know him as he is known for his nickname. Then a woman was there and told she knew his caretaker. They called him and told he didn’t expect me to come that early but at 11pm. That’s BS! I exchanged messages to the host after I booked 3 weeks prior and that I should arrive at 5-6pm. The caretaker asked me to wait and that he is on the way. I waited almost 2 hours at the lobby. He never appeared and other unit’s caretaker told that there is somebody at the my room and they double booked. I asked her to call my unit’s caretaker to solve the problem but instead he raised his voice and was angry. Never apologized, never came, as he told he was “on the way”.
To add to that, the host gave me two contact numbers from her caretaker but none is working. He simply switched his phone off for me not to reach him because, of course, he doesn’t care to solve the issue. I asked for the owner’s contact (Lei). I told the lobby people that she should solve this problem. The lobby told that the host is residing in Saudi and that only caretaker is the only contact and that even if I can contact the owner there is time difference between PH and Saudi.
I finally solve the problem by finding another unit of the same condo. I have 2 big luggage with me and I had no time to play with them.
My supposed 7-hour rest was wasted. It caused me so much stress.
Wasted 3 hours in total from irresponsible and impolite caretaker.
3 / 10
I requested for late check in, the person i asked to if i can said yes. But when i came to the accomodation they didnt h
Close to Naia
No hot water, no toilet paper.
5 / 10
sorry but i dont recommend this "one palm tree , cluster D , 9R..
its closer to everything. runway manila, fast food chain..
first, when we checked in, the check in time was suppostedly 11 am but we see our host /unit it was already 4 pm, the room and cluster they told us in email was different , instead of 9R cluster D they moved us to bldg 81 because of double checked in, the name who was booked there is not under my name..when we went to the room that they moved us it smelled someone smoke cigarette inside the unit.. this is my first experience booking like this in booking.com, the cost of the room is different from them to booking. com .. worst host ever...my niece and nephew stayed there , the host gave them extra blanket around 10pm..
I liked how kind the owner was and the vibe of the room was amazing.
It’s not that I didn’t liked it but the sofa bed could have been better but aside from that everything was perfect
7 / 10Good·Feb 2026
Cleanliness of the unit and its location.
The internet service is not well. Microwave oven is not working if you need to warm up food.
8 / 10Excellent·Feb 2026
Suitable for my needs.
Clean, quiet and safe.
Owner was very nice and polite.
For value the property was good and location was perfect.
5 / 10·Apr 2026
its closer to everything. runway manila, fast food chain..
first, when we checked in, the check in time was suppostedly 11 am but we see our host /unit it was already 4 pm, the room and cluster they told us in email was different , instead of 9R cluster D they moved us to bldg 81 because of double checked in, the name who was booked there is not under my name..when we went to the room that they moved us it smelled someone smoke cigarette inside the unit.. this is my first experience booking like this in booking.com, the cost of the room is different from them to booking. com .. worst host ever...my niece and nephew stayed there , the host gave them extra blanket around 10pm..
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at One Palm Tree Apartments. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at One Palm Tree Apartments. Enjoy the water!
Is One Palm Tree Apartments pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at One Palm Tree Apartments?
We found 11 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this apartment rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Balcony/Terrace
WiFi/Internet
Garden
Family friendly
Accessible by lift
Cleaning products
Map of Pasay
Ratings and reviews
7.3 / 10
Good(117 Ratings)
100% verified reviews
10 / 10Outstanding·Mar 2026
I liked how kind the owner was and the vibe of the room was amazing.
It’s not that I didn’t liked it but the sofa bed could have been better but aside from that everything was perfect
7 / 10Good·Feb 2026
Cleanliness of the unit and its location.
The internet service is not well. Microwave oven is not working if you need to warm up food.
8 / 10Excellent·Feb 2026
Suitable for my needs.
Clean, quiet and safe.
Owner was very nice and polite.
For value the property was good and location was perfect.
5 / 10·Apr 2026
its closer to everything. runway manila, fast food chain..
first, when we checked in, the check in time was suppostedly 11 am but we see our host /unit it was already 4 pm, the room and cluster they told us in email was different , instead of 9R cluster D they moved us to bldg 81 because of double checked in, the name who was booked there is not under my name..when we went to the room that they moved us it smelled someone smoke cigarette inside the unit.. this is my first experience booking like this in booking.com, the cost of the room is different from them to booking. com .. worst host ever...my niece and nephew stayed there , the host gave them extra blanket around 10pm..
$$$$
7.3Good
(117 Ratings)
"I liked how kind the owner was and the vibe of the room was amazing."
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Pasay
About this apartment rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Balcony/Terrace
WiFi/Internet
Garden
Family friendly
Accessible by lift
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at One Palm Tree Apartments. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at One Palm Tree Apartments. Enjoy the water!
Is One Palm Tree Apartments pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at One Palm Tree Apartments?
We found 11 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
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