The design and functionality of the hotel are superb as is the interior design. The food was excellent as were the staff

The staff were absolutely fantastic – incredibly friendly, welcoming and helpful. A huge thank you to the whole team for making us feel so well looked after. The location is beautiful, with amazing views and a wonderful sunset.

Unfortunately, there was one significant downside: the number of spiders in our room. We completely understand that this is a thatched-roof accommodation surrounded by nature, so some insects and spiders are to be expected. However, the amount was overwhelming, especially for someone who is afraid of spiders. During our first night alone, we found around 20 small spiders, as well as a large huntsman spider on the bathroom window. We also found spiders on the pillow and under the stones in the bathroom, and there appeared to be a small nest behind one of the cabinets.

Our stay was wonderful, and the location right next Etosha National Park is super! The full-day game drive is a must-do; the guides are adorable and truly passionate about animals, which made the experience top-notch. A huge thank you to the chefs, both breakfast and dinner were extremely delicious. The housekeeping team kept the rooms spotless during our 4-night stay, and the bartenders are super kind. The rooms feature an extraordinary view through a large glass window, and the outdoor pool area is fantastic. We just loved it!

On a few small notes for improvement, the waterhole experience didn't quite meet our expectations. At 37°C outside, the privatized viewing space lacked proper air conditioning or ventilation, making it quite uncomfortable, and we felt that the national park itself offers much more breathtaking spots to see wildlife. Additionally, while the entire team is genuinely kind and warm-hearted, we experienced some communication hurdles and a lack of professionalism that felt quite surprising for a lodge of this standing. Reaching the front desk can be tricky—the room phone was constantly busy, and waiting over an hour for a WhatsApp reply tested our patience. We also ran into minor billing confusion where staff were quick to dismiss the issue at first, meaning we really had to insist to get it sorted out. With a bit more administrative efficiency and professional follow-through, this place would truly be flawless!

Comfy beds, enormous bedroom and bathroom . Nice plunge pool. Good fresh salad choice. Convenient access to Etosha .

Odd design compared to others in price bracket. Western motel feel not in keeping with situation. Very strange decor not to our taste! Buffet style dinner and breakfast ok but excessive for number of guests.