Details

Living room

KEEN Suites-The Loft Imago

6.9 / 10

Average(357 Ratings)

$$$$

Apartment in Kota Kinabalu

6 guests · 2 bedrooms · 1 bath

Reasons to book

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Enhanced cleaningExtra health and hygiene measures to ensure your safety

Location

city location on map

Reviews

3 / 10

….

The place area and location That’s all.

Property unit not maintained. Air conditioning not working. No wifi. Dining chairs are broken. There are insects on the kitchen counter.

4 / 10

Sorry but i have to tell and share my honest review

The view from the balcony. The location of the unit is on top of the Imago shopping center.

Greetings. I would like to share my honest feedback about my stay. I apologize in advance if any part of this sounds critical, as this review is based on my personal experience and is not influenced by any party. Overall, my stay did not fully meet my expectations. The room condition could be improved, as the air conditioning did not work well and there were times when water dripped into the room, causing the floor to become wet. Although there are two toilets, only one bathroom with a shower is available, located in the master bedroom. This meant that all guests had to share one shower, which was slightly inconvenient, especially when staying with family. In terms of facilities, while some items were satisfactory, I feel that in today’s modern environment, basic amenities such as Wi-Fi and a smart TV would greatly improve the experience. Unfortunately, the TV was not usable due to lack of signal, and there was no ASTRO service. These features would be helpful, particularly for families spending time indoors. Additionally, the parking area is quite far from the unit. Carrying luggage and walking about five minutes to the entrance was challenging, especially with young children, and added to the tiredness after a long journey. Considering the price paid, the overall experience did not feel fully comparable to the value offered. In conclusion, the unit would benefit from some improvements to its facilities and services. However, the location and the view are positive aspects of the stay.

8 / 10

Overall it’s ok. It is convenient if one has to visit the hospital & a walking distance to Imago

Next to the hospital.

The whole area is inactive after 9pm. Understandable. Hospital area.

1 / 10

Worst unit ever as no water supply on that day. even next building already have.

1) The host announce that water supply will be available on 7pm. i arrived at 8.30pm and found out that there is no water supply at the unit. 2) only 1 lift can bring my family up to the unit. 3) the host simply put the blame to the management, but never take proactive action like provide pail in the unit, at least we can took the water from pool. 4) i leave the unit on the same date at 10pm as the host unable to provide water supply and i still need to wait for 7 day for them to return the deposit 5)TV not working.

Photos

Shower, Toilet, Bathroom

Toilet, Bathroom

TV and multimedia

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KEEN Suites-The Loft Imago

Living room

Shower, Toilet, Bathroom

Toilet, Bathroom

Living room

TV and multimedia

6.9Average

(357 Ratings)

"Nice place and good views... I will come back to stay again"

Verified guest

Don't miss out! Price and availability may change

6.9 / 10

Average(357 Ratings)

Apartment in Kota Kinabalu

6 guests · 2 bedrooms · 1 bath

Reasons to book

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Enhanced cleaningExtra health and hygiene measures to ensure your safety

About this apartment rental

Comfortable Accommodations

Amenities

Free Parking

Air conditioning

Non-smoking

Gym

Garden

Family friendly

Accessible by lift

Fire alarm

Fire extinguisher

Cleaning products

Map of Kota Kinabalu

city location on map

Ratings and reviews

6.9 / 10

Average(357 Ratings)

100% verified reviews

8 / 10Excellent·Nov 2025

Next to the hospital.

The whole area is inactive after 9pm. Understandable. Hospital area.

7 / 10Good·Jun 2025

Is above the mall. Easy access from apartment lobby to mall lobby.

The master and one bedroom aircond is warm. Only one of the room and living room aircond is cold. Mattress cover is not changed. Got first booking and checkout, and then checkin again after 1 day, the same mattress cover with ‘stain’ which I recognize. (They only got 1 three bedroom unit)

8 / 10Excellent·Apr 2025

Really love the enviroment

6 / 10Average·Aug 2025

good location

not properly maintained,no basic necessities like wifi, tv not working, no extra access card

$$$$

FAQs

Does this property follow enhanced cleaning procedures?

Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.

Is parking included with this apartment?

Parking is not specified as an available amenity at KEEN Suites-The Loft Imago. For more information, we encourage you to contact the property about where to park.

Is there a pool at this apartment?

We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.

Is KEEN Suites-The Loft Imago pet friendly?

Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at KEEN Suites-The Loft Imago?

We found 10 amenities for this rental. This includes free parking, air conditioning, non-smoking, gym, and garden.

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