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Location
Reviews
5 / 10
MAJOR DIFFICULTIES WHEN PICKING UP KEYS
OWNER FAILED TO SEND INSTRUCTIONS, DIDN'T ANSWER MY PHONE CALLS, THEN WANTED TO FINE ME AND THREATENED ME WITH "NO SHOW"
• I requested approximate time of arrival between 18:00 and 19:00, owner confirmed
• I called at 17:03 and said we will arrive around 18:30, owner confirmed that she will send instructions via WhatsApp and that somebody will await us
• Owner didn't send and instructions, so we navigated to address from booking but couldn't fine any parking place
• I called owner 4 times (see attached screenshot), no answer
• We parked car elsewhere, went to restaurant and started to look for new accomodation
• At 19:33 owner called via WhatsApp, complaining we haven't arrived, insisting we immediately go to place or she will charge additional fee
• So you failed to send me instructions, didn't answer my phone calls and then want me to charge additional fee? No way.
• I refused to interrupt dinner, because my 8 years daugter was very hungry after whole day of travelling, I asked for cancellation without a fee
• Owner refused to cancel and instead threatened us with "No Show" and not returning any money
• Owner said that place is actually called "Edificio Martina" - not mentioned in our booking at all
• Finally we received instructions via WhatsApp, however place name wasn't mentioned there (but we already knew it from our previous conversation)
• We hurried up dinner and went to place, parked at forbidden location and went to mentioned place, a women sent by owner approached us
• Finally we got our keys
I am using booking for last 10 years (Genius Level 3) but never met such unwilling owner. Note usually I am not complanining, my reviews are mostly 10/10 (see attached screenshot).
But this was way too bad.
Screenshots
Missed phone calls: https://paste.pics/04282ffc2dc971b8fbf86ac3fc1125d3
My other reviews: https://paste.pics/e051f6bedc6b0926f53fd7cc85888af4
10 / 10
Comfy and super nice house and souranding
Was super nice and with all facilities on the kitchen toilet and everything in general
The wifi signal was poor
10 / 10
Exceptional
Good location on first line to the ocean, clean appartment with everything necessary, pleasant host
9.2 / 10
Just by the beach, the sound of the ocean when you wake up... priceless.
Excellent location, close to everything you need, especially the beach. Very friendly owner. Nothing to complain about.
La ubicación del alojamiento es espectacular, muy cerca de cualquier tipo de comercio y a escasos metros de la playa. El alojamiento cuenta con una piscina con vistas a la playa. Además, el recibimiento de la anfitriona fue muy bueno, y siempre muy atenta a facilitarnos cualquier cosa.
Aparcar por la zona es complicado.
10 / 10Outstanding·Jul 2026
Localización espectacular, primera linea de playa. Piscina y terraza en el edificio, con vistas al mar. El apartamento muy cómodo y limpio, con todo lo necesario para pasar las vacaciones. Elena muy amable y atenta en todo momento. Repetiremos
10 / 10Outstanding·Jun 2026
Todo Elena es súper maja
6 / 10Average·Jan 2025
Gute Location
Das Wasser zum duschen war immer lauwarm oder fast kalt. Nächster kostenloser Parkplatz ist ca 1,4km entfernt. 20minuten muss man für den Spaziergang dann einplanen. Probleme beim Check in da niemand ans Handy gegangen ist. Hat uns zwei Stunden Zeit gekostet. Beim Check out auch gewartet eine halbe Stunde obwohl die Hausbesitzerin direkt in der Wohnung neben an war.
Parking is not specified as an available amenity at Estudio Edificio Emblemático Primera Línea. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Estudio Edificio Emblemático Primera Línea. Enjoy the water!
Is Estudio Edificio Emblemático Primera Línea pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Estudio Edificio Emblemático Primera Línea?
We found 9 amenities for this rental. This includes free wifi/internet, free parking, pool, non-smoking, and balcony/terrace.
Guests love it hereGuests give this property a top rating
Great price for your budgetOne of the lowest cost properties in the area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment rental
Prime Location
Amenities
Free WiFi/internet
Free Parking
Pool
Non-smoking
Balcony/Terrace
WiFi/Internet
Beach access
Beach front
Accessible by lift
Map of Puerto de la Cruz
Ratings and reviews
9.5 / 10
Outstanding(26 Ratings)
100% verified reviews
10 / 10Outstanding·Sep 2026
La ubicación del alojamiento es espectacular, muy cerca de cualquier tipo de comercio y a escasos metros de la playa. El alojamiento cuenta con una piscina con vistas a la playa. Además, el recibimiento de la anfitriona fue muy bueno, y siempre muy atenta a facilitarnos cualquier cosa.
Aparcar por la zona es complicado.
10 / 10Outstanding·Jul 2026
Localización espectacular, primera linea de playa. Piscina y terraza en el edificio, con vistas al mar. El apartamento muy cómodo y limpio, con todo lo necesario para pasar las vacaciones. Elena muy amable y atenta en todo momento. Repetiremos
10 / 10Outstanding·Jun 2026
Todo Elena es súper maja
6 / 10Average·Jan 2025
Gute Location
Das Wasser zum duschen war immer lauwarm oder fast kalt. Nächster kostenloser Parkplatz ist ca 1,4km entfernt. 20minuten muss man für den Spaziergang dann einplanen. Probleme beim Check in da niemand ans Handy gegangen ist. Hat uns zwei Stunden Zeit gekostet. Beim Check out auch gewartet eine halbe Stunde obwohl die Hausbesitzerin direkt in der Wohnung neben an war.
$$$$
Top rated by guests
9.5Outstanding
(26 Ratings)
"Was super nice and with all facilities on the kitchen toilet and everything in general"
Guests love it hereGuests give this property a top rating
Great price for your budgetOne of the lowest cost properties in the area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Puerto de la Cruz
About this apartment rental
Prime Location
Amenities
Free WiFi/internet
Free Parking
Pool
Non-smoking
Balcony/Terrace
WiFi/Internet
Beach access
Beach front
Accessible by lift
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Estudio Edificio Emblemático Primera Línea. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Estudio Edificio Emblemático Primera Línea. Enjoy the water!
Is Estudio Edificio Emblemático Primera Línea pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Estudio Edificio Emblemático Primera Línea?
We found 9 amenities for this rental. This includes free wifi/internet, free parking, pool, non-smoking, and balcony/terrace.
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