Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
Location
Reviews
10 / 10
Beautiful space with all amenities counter space and kitchenette, wish I could have stayed longer
Beautiful space and room
10 / 10
Loved the old time feel of the interior, quaint.
Close walking distance to city center. Loved the courtyard entrance. Little piece of paradise.
9 / 10
Really very welcoming, charming 5 unit inn in a lovely area, close to the centre but not touristy.
Lovely artisanal inn in an up and coming arts district easy 15 minute walk to the centre and Museum. Quiet, private, lovely central courtyard. Fridge, excellent coffee maker, basics for a dinner in or breakfast. Great restaurants close at hand. Welcoming, family business. Will come back and recommend to friends. Feels like you are part of the community and not a tourist.
Could upgrade pillows and bed linens. But towels were very good, as were the soaps and shampoo.
1 / 10
VERY DISAPPOINTING STAY
Die Lage der Unterkunft war gut.
Very disappointing stay
We stayed at Lemon Garden Heraklion for 4 nights and had a very unpleasant experience.
Upon arrival, the host first showed us an unfinished and dirty room. He mentioned that he had received bad reviews in the past few weeks and was trying to improve, but sadly that was not our experience.
The rooms are very outdated, which would not have been a problem if they had been clean. The bathroom floor was dirty, the bed linen had visible stains and smelled musty rather than fresh, and there were moths inside the room.
Housekeeping was essentially non-existent. Our towels were never changed, the trash was never emptied, and we eventually had to leave our full garbage bag outside the door ourselves. On Crete, toilet paper must be disposed of in the bathroom bin, so having an overflowing trash can without it being emptied is completely unacceptable. We also ran out of toilet paper, and despite contacting the host via WhatsApp, it was never delivered. In the end, we had to buy toilet paper ourselves.
Another thing that we found very concerning was the check-in process. Our identity cards were not checked or even looked at when we arrived. We found this very unprofessional and unserious, especially for a hotel/accommodation where guests are expected to provide identification upon check-in.
Communication with the host was also extremely poor. We tried to contact him several times via WhatsApp regarding toilet paper and other basic necessities, but our messages were consistently ignored. We only saw him briefly during check-in and received no meaningful assistance during our stay.
Overall, the stay was very disappointing. The poor cleanliness, lack of housekeeping, missing basic necessities, lack of communication, and unprofessional check-in process made us feel very uncomfortable. We would not stay here again.
Close walking distance to city center. Loved the courtyard entrance. Little piece of paradise.
9 / 10Outstanding·Sep 2026
Lovely artisanal inn in an up and coming arts district easy 15 minute walk to the centre and Museum. Quiet, private, lovely central courtyard. Fridge, excellent coffee maker, basics for a dinner in or breakfast. Great restaurants close at hand. Welcoming, family business. Will come back and recommend to friends. Feels like you are part of the community and not a tourist.
Could upgrade pillows and bed linens. But towels were very good, as were the soaps and shampoo.
10 / 10Outstanding·Sep 2026
The owner is very nice and available to answer our questions. It is clean and confortable, and very cute.
It is about 10 minutes walking from the center, restaurants. It was also easy to find parking in the surrounding streets.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Lemon Garden Residence. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Lemon Garden Residence pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Lemon Garden Residence?
We found 14 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, pets allowed, and wifi/internet.
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
About this apartment rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Pets allowed
WiFi/Internet
Garden
Laundry services
Family friendly
Smoking allowed
Key access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
Map of Heraklion
Ratings and reviews
8.8 / 10
Excellent(218 Ratings)
100% verified reviews
10 / 10Outstanding·Oct 2026
Beautiful space and room
10 / 10Outstanding·Sep 2026
Close walking distance to city center. Loved the courtyard entrance. Little piece of paradise.
9 / 10Outstanding·Sep 2026
Lovely artisanal inn in an up and coming arts district easy 15 minute walk to the centre and Museum. Quiet, private, lovely central courtyard. Fridge, excellent coffee maker, basics for a dinner in or breakfast. Great restaurants close at hand. Welcoming, family business. Will come back and recommend to friends. Feels like you are part of the community and not a tourist.
Could upgrade pillows and bed linens. But towels were very good, as were the soaps and shampoo.
10 / 10Outstanding·Sep 2026
The owner is very nice and available to answer our questions. It is clean and confortable, and very cute.
It is about 10 minutes walking from the center, restaurants. It was also easy to find parking in the surrounding streets.
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
Map of Heraklion
About this apartment rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Pets allowed
WiFi/Internet
Garden
Laundry services
Family friendly
Smoking allowed
Key access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Lemon Garden Residence. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Lemon Garden Residence pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Lemon Garden Residence?
We found 14 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, pets allowed, and wifi/internet.
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