Stillwater Chalet B - Lakefront Alpine Chalet with Resort Facilities
7.5 / 10
Good(7 Ratings)
$$$$
House in Crackenback
4 guests · 2 bedrooms · 2 baths
Reasons to book
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
10 / 10
10/10 stay for ski trip family of four. Amazing location.
Amazing location right on the lake, apartment was clean, well equiped, cozy and good size. Family of four on a ski trip and was perfect. Easy check in and out. Was surprised on the negative reviews of this place - was excellent.
Nothing.
1 / 10
I wouldn't recomment this property.
No wifi at the property.
TV had gliching issues; we reported on Friday, Saturday and Sunday but no one came to fix it. The agent said the TV repair guy is not responding.
We didnt have TV or internet for 3 days and it was really boring.
7 / 10
Overnight on Lake Crackenback
Beautiful setting on lakeshore. Good location just off the highway. Lots of activities available.
Access card to pool and gym didn't work. No wood available for fire pit. Had to ring property manager with credit card details for the damage deposit.
1 / 10
Unclean! Unhelpful! Disappointing beyond belief.
Location was great and Lake Crackenback resort facilities are excellent.
Check in 4pm. First impressions – end of season, the staff have checked out – doorway full of leaves, floors not cleaned with footprints, dust, leaves and sticky goop. It’s ok though, Jan said it was “only a little dirty spot” but she didn’t stand in someone’s uncleaned spilled dinner in bare feet. At 5.10pm discovered the gas fireplace didn’t work. Batteries flat in starter remote. No backup. Phoned the number on the fridge. No answer. Texted the number used at check-in. No response. Emailed the address on the fridge and via Bookings. Sent photos of the unclean state – stovetop, dirty cups, greasy pots and the placemats with food stains - Jan said “they were only little stains”. I guess when you are paying for premium accommodation its important to have an agent with an eye for detail like Jan.
Jan did come the next day and change the heater battery and sent an email to say she had and “apologies the wood floors and stovetop not being cleaned properly”. When I asked why she didn’t address the cleanliness issue, her response “because I’m an agent, not a cleaner”. Jan also said we “didn’t need the heaters as it was warm when she went there”. The building has minimal insulation, so it is very warm during the day and icebox at night. And that sums up the level of service you can expect. Dirty and cold. Had she just sent someone to clean, this review would read quite differently. I could continue with the faults – bedroom heater didn’t work, tap in bath broken but it all comes down to poorly maintained premises managed by money grabbing agent with complete lack of customer care. The resort itself is a great location, has fabulous facilities but best book with the Crackenback Resort if you want to be looked after. And if you must stay – don’t forget your Chux and spray n wipe (neither provided) and a strong stomach. Booked/paid 6 nights, only stayed 3 – couldn’t wait to leave. Dont recommend any property managed by McGrath Snow Mountains
Amazing location right on the lake, apartment was clean, well equiped, cozy and good size. Family of four on a ski trip and was perfect. Easy check in and out. Was surprised on the negative reviews of this place - was excellent.
Nothing.
7 / 10Good·Mar 2025
Beautiful setting on lakeshore. Good location just off the highway. Lots of activities available.
Access card to pool and gym didn't work. No wood available for fire pit. Had to ring property manager with credit card details for the damage deposit.
9 / 10Outstanding·Sep 2022
location and amenities
no WiFi was a bit of a shock for the amount paid for this accommodation.
Car parking by the neighbours needs to be better marked out. it was quite difficult to get out of the driveway.
8 / 10Excellent·Sep 2022
Gas heater stopped working on day 4 and there were only 3 dinner plates
Does this property follow enhanced cleaning procedures?
Yes, this house has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this house?
Parking is not specified as an available amenity at Stillwater Chalet B - Lakefront Alpine Chalet with Resort Facilities. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
Yes, a swimming pool is available for use at Stillwater Chalet B - Lakefront Alpine Chalet with Resort Facilities. Enjoy the water!
Is Stillwater Chalet B - Lakefront Alpine Chalet with Resort Facilities pet friendly?
Unfortunately, this house is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Stillwater Chalet B - Lakefront Alpine Chalet with Resort Facilities?
We found 11 amenities for this rental. This includes air conditioning, pool, non-smoking, heating, and ski in/ski out.
Stillwater Chalet B - Lakefront Alpine Chalet with Resort Facilities
7.5Good
(7 Ratings)
"Amazing location right on the lake, apartment was clean, well equiped, cozy and good size. Family of four on a ski trip and was perfect. Easy check in and out. Was surprised on the negative reviews of..."
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this house rental
Spacious Accommodations
Amenities
Air conditioning
Pool
Non-smoking
Heating
Ski in/Ski out
Laundry services
Outdoor Cooking
Family friendly
Contactless check-in/out
Tennis court
Cleaning products
Map of Crackenback
Ratings and reviews
7.5 / 10
Good(7 Ratings)
100% verified reviews
10 / 10Outstanding·Aug 2025
Amazing location right on the lake, apartment was clean, well equiped, cozy and good size. Family of four on a ski trip and was perfect. Easy check in and out. Was surprised on the negative reviews of this place - was excellent.
Nothing.
7 / 10Good·Mar 2025
Beautiful setting on lakeshore. Good location just off the highway. Lots of activities available.
Access card to pool and gym didn't work. No wood available for fire pit. Had to ring property manager with credit card details for the damage deposit.
9 / 10Outstanding·Sep 2022
location and amenities
no WiFi was a bit of a shock for the amount paid for this accommodation.
Car parking by the neighbours needs to be better marked out. it was quite difficult to get out of the driveway.
8 / 10Excellent·Sep 2022
Gas heater stopped working on day 4 and there were only 3 dinner plates
$$$$
7.5Good
(7 Ratings)
"Amazing location right on the lake, apartment was clean, well equiped, cozy and good size. Family of four on a ski trip and was perfect. Easy check in and out. Was surprised on the negative reviews of..."
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Crackenback
About this house rental
Spacious Accommodations
Amenities
Air conditioning
Pool
Non-smoking
Heating
Ski in/Ski out
Laundry services
Outdoor Cooking
Family friendly
Contactless check-in/out
Tennis court
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this house has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this house?
Parking is not specified as an available amenity at Stillwater Chalet B - Lakefront Alpine Chalet with Resort Facilities. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
Yes, a swimming pool is available for use at Stillwater Chalet B - Lakefront Alpine Chalet with Resort Facilities. Enjoy the water!
Is Stillwater Chalet B - Lakefront Alpine Chalet with Resort Facilities pet friendly?
Unfortunately, this house is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Stillwater Chalet B - Lakefront Alpine Chalet with Resort Facilities?
We found 11 amenities for this rental. This includes air conditioning, pool, non-smoking, heating, and ski in/ski out.
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