Details

Aqua park, Swimming pool

Suítes Hot Springs Caldas Novas

6.4 / 10

Average(42 Ratings)

$$$$

Apartment in State of Goiás

5 guests · 1 bedroom · 1 bath

Reasons to book

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Enhanced cleaningExtra health and hygiene measures to ensure your safety

Location

city location on map

Reviews

1 / 10

Primeira e última vez hot springs

Piscina

Gostaria de registrar uma reclamação referente à minha hospedagem no Hotel Hot Springs, em Caldas Novas, realizada através do Booking.com. Desde o momento da reserva, eu já tinha ciência de que o estacionamento era cobrado à parte. Portanto, deixo claro que minha reclamação não é contra a cobrança, mas contra a forma como fui tratado e, principalmente, contra as informações que me foram passadas. Ao chegar ao hotel, fui informado pelo gerente de que o estacionamento estava lotado. Entretanto, fui pessoalmente até o local e constatei que havia diversas vagas disponíveis. No dia seguinte, a situação se repetiu: novamente me informaram que o estacionamento estava cheio, mas, ao verificar pessoalmente, constatei que havia vagas disponíveis. Em determinado momento, solicitei apenas que minha moto fosse estacionada em frente ao hotel, em um local onde não haveria qualquer prejuízo aos demais hóspedes. Fui informado de que isso não seria possível sob a justificativa de que haveria risco de acidente. Porém, posteriormente, constatei que outra motocicleta estava estacionada exatamente naquele local que eu havia solicitado utilizar. Isso tornou a situação ainda mais desagradável, pois ficou evidente uma grande contradição entre a justificativa apresentada a mim e o que efetivamente estava acontecendo. Além disso, questionei dois funcionários, em dias diferentes, sobre o motivo de eu não poder utilizar as vagas disponíveis. Segundo os próprios funcionários, essa seria uma orientação repassada pela direção/chefia do hotel, estabelecendo prioridade para hóspedes que realizam a reserva diretamente com o hotel, em detrimento daqueles que reservam através do Booking.com. Também não foi apresentada nenhuma solução para o meu problema, apesar de eu ter demonstrado que havia espaço disponível e tentado resolver a situação de forma tranquila. O que mais me deixou indignado foi justamente a falta de transparência.

7 / 10

Bom pra Razoável

Apartamento grande e confortável

Não tinha cobertas Não tinha toalhas Não tinha tapete de chão A TV Não tinha acesso ao Wi-Fi Wifi-Do quarto caindo conexão fraca Ar condicionado com falha Água da banheira morna Não podia comer dentro do apartamento

2 / 10

Não volto mais

Localização e a área externa das piscinas .

1 fui mal tratado com minha família. Teríamos q mudar de quarto , porque alugamos um quarto em uma diária e outro quarto em três diárias. Tivemos q sair , e o hotel não liberou o outro quarto , tivemos q ficar com as malas no corredor , tipo em um hospital cheio . O quarto estava pronto e não entendi o motivo . Tenho o vídeo. Da minha esposa no chão. Não quiseram vender a vaga do estacionamento pra gente ficar no estacionamento do hotel todos os dias , disseram q não tinha vaga ... Mas não ofereceram uma opção.... Tipo , se vira . No quarto , falaram q tinha vaga pra 4 pessoas , mas só tinha cama de casal e um sofá duro. Meu filho no terceiro dia queixou dor nas costas . Piscinas um dia limpo outro sujo. Viajo muito , sei como é temporada , mas essa viagem foi a pior . Infelizmente.

5 / 10

Razoável

Piscina boa e limpas

Ar condicionado do quarto vazando água dentro do quarto custo de alimentação um absurdo caro

Photos

Aqua park, Swimming pool

Facade/entrance

Lobby or reception

Restaurant/places to eat, Food close-up, Lunch, Dinner

See all properties

Suítes Hot Springs Caldas Novas

Aqua park, Swimming pool

Aqua park

Suítes Hot Springs Caldas Novas Apartment in State of Goiás

Aqua park

Facade/entrance

Don't miss out! Price and availability may change

6.4 / 10

Average(42 Ratings)

Apartment in State of Goiás

5 guests · 1 bedroom · 1 bath

Reasons to book

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Enhanced cleaningExtra health and hygiene measures to ensure your safety

About this apartment rental

Comfortable Accommodations

Amenities

Free WiFi/internet

Free Parking

Air conditioning

Pool

Non-smoking

Gym

Bar

WiFi/Internet

Hot tub/Jacuzzi

Shared living spaces

Garden

Laundry services

Sauna

Spa bath

Family friendly

Ironing facilities

Accessible by lift

Contactless check-in/out

Housekeeping available

Cleaning products

Map of State of Goiás

city location on map

Ratings and reviews

6.4 / 10

Average(42 Ratings)

100% verified reviews

7 / 10Good·Jul 2026

Apartamento grande e confortável

Não tinha cobertas Não tinha toalhas Não tinha tapete de chão A TV Não tinha acesso ao Wi-Fi Wifi-Do quarto caindo conexão fraca Ar condicionado com falha Água da banheira morna Não podia comer dentro do apartamento

9 / 10Outstanding·Aug 2025

O lugar é incrível, as piscinas excelente os funcionários muito educados.

No quarto próximo ao lavabo estava descascando as paredes.

5 / 10·Dec 2025

Piscina boa e limpas

Ar condicionado do quarto vazando água dentro do quarto custo de alimentação um absurdo caro

$$$$

FAQs

Does this property follow enhanced cleaning procedures?

Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.

Is parking included with this apartment?

Parking is not specified as an available amenity at Suítes Hot Springs Caldas Novas. For more information, we encourage you to contact the property about where to park.

Is there a pool at this apartment?

Yes, a swimming pool is available for use at Suítes Hot Springs Caldas Novas. Enjoy the water!

Is Suítes Hot Springs Caldas Novas pet friendly?

Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Suítes Hot Springs Caldas Novas?

We found 20 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.

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