Hotel in Taiwan, Province of China
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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About this hotel
{start_header}Elegant Accommodation{end_header}
{start_body}The Westin Yilan Resort in Yilan offers a five-star experience with modern rooms featuring air conditioning, private bathrooms, and balconies.
Amenities
Business facilities
Shuttle available
Free shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Garden
Laundry services
Sauna
Electric Vehicle Charging Station
Family friendly
Ironing facilities
Toilet with grab rails
Accessible by lift
Key card access
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Taiwan, Province of China
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Aug 2026
房間空間大
廁所空間太小、馬桶自動但不太靈光
10 / 10Outstanding·Jul 2026
服務態度與設備及餐點
位置較偏僻
8 / 10Excellent·Jun 2026
服務人員的從check in 開始就十分友善專業以及耐心。
入房前會有專人特別做簡單的導覽十分有儀式感。
整體體驗都很舒適，是讓人放鬆的地方。
可租借兒童車在走廊玩也很有趣。
大部分都很好唯有餐廳的部分比較不足。裝潢跟菜色如果可以提升會感覺更好；晚餐的自助餐口味比較普通，可能平日房客不多所以當食物被拿完時補菜有點慢。
5 / 10·Oct 2021
Room was well furnished with good amenities.
Nice personal hot spring baths in the room although the water seemed quite dirty at times.
Exclusive resort feel due to low number of rooms with sufficient privacy between rooms.
Beds were comfortable with lots of pillows.
Rooms were well cleaned every day.
Convenient parking available outside and at the basement parking.
Eddie the guest concierge spoke good English and gave us a good overview of the facilities upon check-in and helped us with restaurant bookings as well.
Daily children's activities were available to keep the little one occupied for awhile.
Location of the hotel - in the middle of nowhere with no restaurants or convenience stores nearby.
Shower water pressure in the room was a joke.
Toys in the kids' playroom were damaged, missing and neglected.
Only two restaurants available with limited dining options. We ended up ordering UberEats for lunch since nothing was available and there were no restaurants around the area unless you took a drive out to town.
Poor service at both restaurants. We had to wait 10 minutes to pay the bill at the Japanese restaurant, and at the Western restaurant, there seemed to be a lack of hygiene practiced by the waiters in serving food and cleaning up tables.
Food quality poor at both restaurants - Western buffet had limited choice of food (all mostly served warm and not hot), and the Japanese was expensive and disappointing. The breakfast spread was also by far the worst I've ever experienced at a Westin chain worldwide! Seriously needs an upgrade!
There's only an outdoor swimming pool available which limits activities on a rainy weekend.
Check-out was a mess - not sure why but my wife's credit card was charged twice and it took awhile to sort out the payment charges; especially since I had already paid for the room with my credit card earlier but this was not detected by the concierge.
$$$$
Top rated by guests
8.9Excellent
(507 Ratings)
"very clean rooms."
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