Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Location
Reviews
6 / 10
Great location, great accommodation, BUT....
I struggle writing this review. We booked this 8 months ago as part of a 5week trip to Italy. The accomodation itself is fabulous, clean and every amenity needed for a week long stay. We chose this rental because it had private parking for our vehicle and the location is perfect, an easy 5 minute walk to the wall. Communication with the owners was very easy (they were away, but the son handled everything).
However......
This is my struggle. Two days prior to our arrival we received the usual communication that included telling us there was construction close by but not their accomodation. Well, the construction is a MAJOR renovation of an old Lucca home being converted to a four plex. Their accomodation is situated directly behind the building on the same property, less than 20 feet away. We had to enter through a construction gate, there is a crane on the property, a small excavator that parked beside our car as well as a multitude ie (10 vehicles) daily. You are in a construction zone. We could not use the patio out back due to the noise. We feel incredibly deceived!!! The photos on booking.com showing their driveway entrance are completely inaccurate and should be removed until construction is completed. All construction workers were very polite and would move vehicles when asked. When this unfortunate construction is complete, this will ba a great accomodation as it has a lot going for it. However, this was a part of our vacation, we should have been informed in advance so we could have made an informed decision on whether or not we would keep the booking (which was booked 8 months out), not informed 2 days prior when cancelling was not an option, and finding suitable accommodation unlikely.
Again, a sad review and unfortunate for the owners as the accommodation itself has a lot going for it. However, this is our vacation! Yes, we are taking this up with Booking.com and probably should have contacted them immediately. However, who wants that hassle when you are on vacation. Sorry to have to write this. Again, when this is complete, it will be perfect, right now..... nope!
9 / 10
Can’t beat this location! Great little apartment with everything you need.
Absolutely fabulous location. We walked into Lucca twice a day on most days, through the nearby underpass. The owners were so lovely and helpful with lots of information about Lucca. The apartment has everything we needed and felt very homey and comfortable once we were inside at the end of a day exploring. The air conditioning was an essential for us! Parking was right outside the door. Terrific little apartment.
The apartment is behind a larger building with construction / renovation work going on most days. It felt odd coming onto a building site to access the apartment and parking next to workers’ vans. The heated towel rail seemed to be on a timer and we couldn’t turn it off so the bathroom was very hot at odd times. We didn’t need the extra heat! Phew. Otherwise excellent!
10 / 10
Lovely, convenient property just outside the city walls
Lovely single storey house with private parking. All the facilities needed for a long stay. Very clean. Irene and Massimo, the owners were very helpful, lovely, and freely available.
Nothing, it was perfect
10 / 10
We had a wonderful time and felt at home in the rental.
Very friendly hosts.
Close proximity to the walled city.
Absolutely fabulous location. We walked into Lucca twice a day on most days, through the nearby underpass. The owners were so lovely and helpful with lots of information about Lucca. The apartment has everything we needed and felt very homey and comfortable once we were inside at the end of a day exploring. The air conditioning was an essential for us! Parking was right outside the door. Terrific little apartment.
The apartment is behind a larger building with construction / renovation work going on most days. It felt odd coming onto a building site to access the apartment and parking next to workers’ vans. The heated towel rail seemed to be on a timer and we couldn’t turn it off so the bathroom was very hot at odd times. We didn’t need the extra heat! Phew. Otherwise excellent!
9 / 10Outstanding·Aug 2026
Des hôtes vraiment très agréables, aux petits soins pour nous, très volontaires dans l'accompagnement de la découverte de Lucca et la région.
Logement décoré avec goût, pratique, aux portes de la cité, bien dimensionné pour un couple avec jeunes enfants.
10 / 10Outstanding·Jul 2026
Lovely single storey house with private parking. All the facilities needed for a long stay. Very clean. Irene and Massimo, the owners were very helpful, lovely, and freely available.
Nothing, it was perfect
6 / 10Average·Sep 2026
I struggle writing this review. We booked this 8 months ago as part of a 5week trip to Italy. The accomodation itself is fabulous, clean and every amenity needed for a week long stay. We chose this rental because it had private parking for our vehicle and the location is perfect, an easy 5 minute walk to the wall. Communication with the owners was very easy (they were away, but the son handled everything).
However......
This is my struggle. Two days prior to our arrival we received the usual communication that included telling us there was construction close by but not their accomodation. Well, the construction is a MAJOR renovation of an old Lucca home being converted to a four plex. Their accomodation is situated directly behind the building on the same property, less than 20 feet away. We had to enter through a construction gate, there is a crane on the property, a small excavator that parked beside our car as well as a multitude ie (10 vehicles) daily. You are in a construction zone. We could not use the patio out back due to the noise. We feel incredibly deceived!!! The photos on booking.com showing their driveway entrance are completely inaccurate and should be removed until construction is completed. All construction workers were very polite and would move vehicles when asked. When this unfortunate construction is complete, this will ba a great accomodation as it has a lot going for it. However, this was a part of our vacation, we should have been informed in advance so we could have made an informed decision on whether or not we would keep the booking (which was booked 8 months out), not informed 2 days prior when cancelling was not an option, and finding suitable accommodation unlikely.
Again, a sad review and unfortunate for the owners as the accommodation itself has a lot going for it. However, this is our vacation! Yes, we are taking this up with Booking.com and probably should have contacted them immediately. However, who wants that hassle when you are on vacation. Sorry to have to write this. Again, when this is complete, it will be perfect, right now..... nope!
Parking is not specified as an available amenity at Dependance Civitali37. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Dependance Civitali37 pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Dependance Civitali37?
We found 8 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and pets allowed.
"Lovely single storey house with private parking. All the facilities needed for a long stay. Very clean. Irene and Massimo, the owners were very helpful, lovely, and freely available."
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
About this apartment rental
Comfortable Living Space
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Heating
WiFi/Internet
Key access
Map of Capannori
Ratings and reviews
9.1 / 10
Outstanding(14 Ratings)
100% verified reviews
9 / 10Outstanding·Sep 2026
Absolutely fabulous location. We walked into Lucca twice a day on most days, through the nearby underpass. The owners were so lovely and helpful with lots of information about Lucca. The apartment has everything we needed and felt very homey and comfortable once we were inside at the end of a day exploring. The air conditioning was an essential for us! Parking was right outside the door. Terrific little apartment.
The apartment is behind a larger building with construction / renovation work going on most days. It felt odd coming onto a building site to access the apartment and parking next to workers’ vans. The heated towel rail seemed to be on a timer and we couldn’t turn it off so the bathroom was very hot at odd times. We didn’t need the extra heat! Phew. Otherwise excellent!
9 / 10Outstanding·Aug 2026
Des hôtes vraiment très agréables, aux petits soins pour nous, très volontaires dans l'accompagnement de la découverte de Lucca et la région.
Logement décoré avec goût, pratique, aux portes de la cité, bien dimensionné pour un couple avec jeunes enfants.
10 / 10Outstanding·Jul 2026
Lovely single storey house with private parking. All the facilities needed for a long stay. Very clean. Irene and Massimo, the owners were very helpful, lovely, and freely available.
Nothing, it was perfect
6 / 10Average·Sep 2026
I struggle writing this review. We booked this 8 months ago as part of a 5week trip to Italy. The accomodation itself is fabulous, clean and every amenity needed for a week long stay. We chose this rental because it had private parking for our vehicle and the location is perfect, an easy 5 minute walk to the wall. Communication with the owners was very easy (they were away, but the son handled everything).
However......
This is my struggle. Two days prior to our arrival we received the usual communication that included telling us there was construction close by but not their accomodation. Well, the construction is a MAJOR renovation of an old Lucca home being converted to a four plex. Their accomodation is situated directly behind the building on the same property, less than 20 feet away. We had to enter through a construction gate, there is a crane on the property, a small excavator that parked beside our car as well as a multitude ie (10 vehicles) daily. You are in a construction zone. We could not use the patio out back due to the noise. We feel incredibly deceived!!! The photos on booking.com showing their driveway entrance are completely inaccurate and should be removed until construction is completed. All construction workers were very polite and would move vehicles when asked. When this unfortunate construction is complete, this will ba a great accomodation as it has a lot going for it. However, this was a part of our vacation, we should have been informed in advance so we could have made an informed decision on whether or not we would keep the booking (which was booked 8 months out), not informed 2 days prior when cancelling was not an option, and finding suitable accommodation unlikely.
Again, a sad review and unfortunate for the owners as the accommodation itself has a lot going for it. However, this is our vacation! Yes, we are taking this up with Booking.com and probably should have contacted them immediately. However, who wants that hassle when you are on vacation. Sorry to have to write this. Again, when this is complete, it will be perfect, right now..... nope!
$$$$
Top rated by guests
9.1Outstanding
(14 Ratings)
"Lovely single storey house with private parking. All the facilities needed for a long stay. Very clean. Irene and Massimo, the owners were very helpful, lovely, and freely available."
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Map of Capannori
About this apartment rental
Comfortable Living Space
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Heating
WiFi/Internet
Key access
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Dependance Civitali37. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Dependance Civitali37 pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Dependance Civitali37?
We found 8 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and pets allowed.
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