Les personnels très compétents et professionnels

Je trouve que les prix des repas sont un peu cher et on est aubliger de tout acheter même une bouteille on peut pas rentrer avec je trouve ça un peu dommage

La structure du chalet ainsi que son emplacement en hauteur avec une très belle vue ! La nourriture était également bonne ! La piscine intérieur, nickel

WiFi ne fonctionne pas ainsi que l'IPTV.

C’était incroyablement agréable

La restauration

The hut (suite with jacuzzi) was really cute and had all the essentials. The entire property (le Campement) is big and located in a quiet area immersed in the nature. At the time when we visited, it was not very crowded, which contributed to our sense of being able to “take a break” from daily life. The pools are nice.

The service is one of the worst I’ve experienced in my entire life. Very slow. Regularly incomplete: they forgot to serve part of it and never apologized. When they did serve what we ordered, they did so with exceptionally long waiting times (25 minutes for a cup of coffee, for example). Did not advise in advance that certain items cannot be put on the room (e.g. Shisha). Did not serve towels at the pool (we asked and were told to wait. After asking a second time, we were told to “be patient”. The towels never came). The pinnacle of this experience was when we ordered a grilled platter to share for dinner, we were told that it is no longer available as the restaurant would close in less than 40 minutes. (Note that that same afternoon, we had explicitly asked the staff of the restaurant at what time we would need to show up at the latest to be able to eat that specific grilled platter and they said there was no timing issue at all, we could just show up any time before 18:30. We sat down at our table at 18:00). After being told that the food was no longer available, we thus went to the other restaurant on the premises and were told by the staff there that we would have to pay for the grilled platter we ordered at the first restaurant. All in all, very, very poor service.