Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Location
Reviews
10 / 10
Excellent stay - Jeannine on reception was so lovely & amazing to talk to and great value for money!
The lady on the front desk, Jeannine, was super friendly and helpful and gave us an incredibly thorough description of the city, including some maps for each of us - there were 3 of us - and our Basel cards to travel in the city with. We were there for the Euros and she gave us multiple options to get to the stadium when she explained the tram network to us, which was greatly appreciated as it was our first time in the city.
Due to our room not being in the same building as the front desk, she gave us instructions on where to go, how to get in and who to contact if there were issues with the door sticking immediately before where we needed to go to get to our room.
I unfortunately had an issue with my iPad in the evening, as my charging cable broke and the end got stuck in my magic keyboard charging port, which was magnetic and none of the three of us in the room could get it out, so I made my way down to the reception where luckily Jeannine was, this was at 22:45, and this incredible woman managed to prize it out with a pair of pliers. It may seem like such an insignificant thing but I was so grateful as I was starting to panic that I wouldn't be able to charge it and get it working again.
Super friendly lady, had a lovely exchange with her and she even hoped we'd win the Euros - we did - but unfortunately we didn't see her again during our stay and check out to celebrate the good news. Absolutely amazing stay and great value for money for the 3 of us for 4 nights in the centre of Basel - plus perfect location as it was where the English fan zone was for the tournament final! Jeannine deserves a pay rise for real.
Didn't need to be better necessarily, but I think we got a little confused on where to go to check in, due to google maps and the actual street giving differing information, adding to our bewilderment.
3 / 10
Hairy first night due to lack of security. Otherwise well appointed rooms.
Clean, and all the basics- comfortable bed, a couple of coffee pods and Tea bags included with sugar and crockery etc in the kitchen. Separate kettle and coffee maker. Excellent, kind , friendly, helpful , efficient staff.
No security whatsoever to number 79- the apartment suites - on my first night: I wouldn’t recommend this at all for solo travellers, on that basis. The entrance was a random unmanned door on the main road that was ajar at 10pm at night. It looked like the entrance to a crack house. I walked through tentatively not knowing if this was even part of the hotel , due to the lack of signage, but being unable to find any other entrances marked as Hotel Commerce, with the correct street number.
The internal door was also purposely held wide open so that anyone off the street - drug addicts etc- could enter at will at any time of the night with no security to stop them and the room doors were then accessible to all from the staircase and lift immediately after the open doors. In the room, there was no visible latch either. The cleaners were able to open the door without obstruction the following morning despite my having turned the inside lock. I was shocked this place was on Booking.com, given the lack of security. I didn’t feel safe at all that first night and didn’t sleep well . I would have changed hotels if it hadn’t been after 10pm, when the reception was closed of the main building.
Because I arrived after 10pm, understandably I had to do a self check in, which I expected. (The lovely receptionist explained the following day that she had waited for me past the time I said I was due, to no avail, as I had a delayed flight and unexpected dinner before getting to the hotel).
Unfortunately,The self check in terminal is effectively on the street. All your personal information is displayed on a large screen that any passer-by can read/ photograph etc while passing- your name, address, passport/ID number and eventually your room number, in the age of identity fraud , this seemed really unecessary, when a self checkin on your phone would be simpler before collecting the key card from the terminal.
9 / 10
Very good
The receptionist was very kind , comfortable room good beds , clean bathroom
The floor a bit cleaner. The dining room table has sticky surface even after thorough cleaning.
The lady on the front desk, Jeannine, was super friendly and helpful and gave us an incredibly thorough description of the city, including some maps for each of us - there were 3 of us - and our Basel cards to travel in the city with. We were there for the Euros and she gave us multiple options to get to the stadium when she explained the tram network to us, which was greatly appreciated as it was our first time in the city.
Due to our room not being in the same building as the front desk, she gave us instructions on where to go, how to get in and who to contact if there were issues with the door sticking immediately before where we needed to go to get to our room.
I unfortunately had an issue with my iPad in the evening, as my charging cable broke and the end got stuck in my magic keyboard charging port, which was magnetic and none of the three of us in the room could get it out, so I made my way down to the reception where luckily Jeannine was, this was at 22:45, and this incredible woman managed to prize it out with a pair of pliers. It may seem like such an insignificant thing but I was so grateful as I was starting to panic that I wouldn't be able to charge it and get it working again.
Super friendly lady, had a lovely exchange with her and she even hoped we'd win the Euros - we did - but unfortunately we didn't see her again during our stay and check out to celebrate the good news. Absolutely amazing stay and great value for money for the 3 of us for 4 nights in the centre of Basel - plus perfect location as it was where the English fan zone was for the tournament final! Jeannine deserves a pay rise for real.
Didn't need to be better necessarily, but I think we got a little confused on where to go to check in, due to google maps and the actual street giving differing information, adding to our bewilderment.
8 / 10Excellent·Mar 2025
konaklama yaptığımız daire ailecek tüm ihtiyaçlarımızı karşıladı şehir merkezinde tramvay hattına çok yakın ayrıca oelde konaklama yaptığımız sürece otelden verilen basel kart ile şehir içi tüm ulaşım hatlarından ücretsiz faydalandık 7 gün boyunca
9 / 10Outstanding·Mar 2025
The receptionist was very kind , comfortable room good beds , clean bathroom
The floor a bit cleaner. The dining room table has sticky surface even after thorough cleaning.
6 / 10Average·Nov 2021
Lovely helpful reception staff and fantastic location for the conference center and town in general. Value for money in such an expensive city. Room cleaned daily and basic kitchen adequate for needs.
Room did not have oven and sofa as advertised. Street level room meant it constantly smelt of smoke from the people smoking waiting for the tram outside. Room next to the front door meant lots of disruption of sleep from noisy door and people coming in and out. Generally very nosy.
Residence Apartments by Hotel du Commerce is located in Basel, a 2-minute walk from the Messeplatz Tram Stop. It offers self-catering accommodations units and an on-site bar. Free WiFi access is available.
Amenities
Free WiFi/internet
Non-smoking
Pets allowed
Heating
WiFi/Internet
Family friendly
Safe
Accessible by lift
Contactless check-in/out
Housekeeping available
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Residence Apartments by Hotel du Commerce. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Residence Apartments by Hotel du Commerce pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Residence Apartments by Hotel du Commerce?
We found 12 amenities for this rental. This includes free wifi/internet, non-smoking, pets allowed, heating, and wifi/internet.
"The lady on the front desk, Jeannine, was super friendly and helpful and gave us an incredibly thorough description of the city, including some maps for each of us - there were 3 of us - and our Basel..."
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment rental
Residence Apartments by Hotel du Commerce is located in Basel, a 2-minute walk from the Messeplatz Tram Stop. It offers self-catering accommodations units and an on-site bar. Free WiFi access is available.
Amenities
Free WiFi/internet
Non-smoking
Pets allowed
Heating
WiFi/Internet
Family friendly
Safe
Accessible by lift
Contactless check-in/out
Housekeeping available
Fire extinguisher
Cleaning products
Map of Basel
Ratings and reviews
7.7 / 10
Good(28 Ratings)
100% verified reviews
10 / 10Outstanding·Oct 2025
The lady on the front desk, Jeannine, was super friendly and helpful and gave us an incredibly thorough description of the city, including some maps for each of us - there were 3 of us - and our Basel cards to travel in the city with. We were there for the Euros and she gave us multiple options to get to the stadium when she explained the tram network to us, which was greatly appreciated as it was our first time in the city.
Due to our room not being in the same building as the front desk, she gave us instructions on where to go, how to get in and who to contact if there were issues with the door sticking immediately before where we needed to go to get to our room.
I unfortunately had an issue with my iPad in the evening, as my charging cable broke and the end got stuck in my magic keyboard charging port, which was magnetic and none of the three of us in the room could get it out, so I made my way down to the reception where luckily Jeannine was, this was at 22:45, and this incredible woman managed to prize it out with a pair of pliers. It may seem like such an insignificant thing but I was so grateful as I was starting to panic that I wouldn't be able to charge it and get it working again.
Super friendly lady, had a lovely exchange with her and she even hoped we'd win the Euros - we did - but unfortunately we didn't see her again during our stay and check out to celebrate the good news. Absolutely amazing stay and great value for money for the 3 of us for 4 nights in the centre of Basel - plus perfect location as it was where the English fan zone was for the tournament final! Jeannine deserves a pay rise for real.
Didn't need to be better necessarily, but I think we got a little confused on where to go to check in, due to google maps and the actual street giving differing information, adding to our bewilderment.
8 / 10Excellent·Mar 2025
konaklama yaptığımız daire ailecek tüm ihtiyaçlarımızı karşıladı şehir merkezinde tramvay hattına çok yakın ayrıca oelde konaklama yaptığımız sürece otelden verilen basel kart ile şehir içi tüm ulaşım hatlarından ücretsiz faydalandık 7 gün boyunca
9 / 10Outstanding·Mar 2025
The receptionist was very kind , comfortable room good beds , clean bathroom
The floor a bit cleaner. The dining room table has sticky surface even after thorough cleaning.
6 / 10Average·Nov 2021
Lovely helpful reception staff and fantastic location for the conference center and town in general. Value for money in such an expensive city. Room cleaned daily and basic kitchen adequate for needs.
Room did not have oven and sofa as advertised. Street level room meant it constantly smelt of smoke from the people smoking waiting for the tram outside. Room next to the front door meant lots of disruption of sleep from noisy door and people coming in and out. Generally very nosy.
$$$$
7.7Good
(28 Ratings)
"The lady on the front desk, Jeannine, was super friendly and helpful and gave us an incredibly thorough description of the city, including some maps for each of us - there were 3 of us - and our Basel..."
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Basel
About this apartment rental
Residence Apartments by Hotel du Commerce is located in Basel, a 2-minute walk from the Messeplatz Tram Stop. It offers self-catering accommodations units and an on-site bar. Free WiFi access is available.
Amenities
Free WiFi/internet
Non-smoking
Pets allowed
Heating
WiFi/Internet
Family friendly
Safe
Accessible by lift
Contactless check-in/out
Housekeeping available
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Residence Apartments by Hotel du Commerce. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Residence Apartments by Hotel du Commerce pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Residence Apartments by Hotel du Commerce?
We found 12 amenities for this rental. This includes free wifi/internet, non-smoking, pets allowed, heating, and wifi/internet.
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