Hotel in Hanoi
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Boasting a Japanese-style bath house and a pure thermal-water swimming pool, Candle Hotel Hanoi offers 4-star luxury in Hanoi City. A modern fitness center is also available. Bright and contemporary, its guestrooms all come with free Wi-Fi.
Amenities
Business facilities
Airport transportation available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Shared living spaces
Garden
Laundry services
Sauna
Accessible Parking
Family friendly
Ironing facilities
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key access
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Hanoi
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Oct 2026
Was clean, friendly and great big rooms with comfortable beds
8 / 10Excellent·Sep 2026
I generally liked the Hotel. We had a big room with a very nice view. It is well located not very far from the big lake in Hanoi, near some shopping malls. The suite was very big, with a living room and 2 sleeping rooms. Breakfast was very nice too.
The stuff from the Hotel forgot my airport transfer ;-(. I was not very happy about this, organized myself at the airport (for 75 % of the price) and arrived after all. The stuff was kind but no real excuse about this ....The Hotel is nice, but it's wellness (swimming pool, sauna and hamman) would need a refreshment (at least in paint and window cleaning..........).
7 / 10Good·May 2026
Massive sized apartments and bathrooms - plenty of space for a family of 4.
We had confirmed with the staff prior to arrival that we had washing machines, when we got to our room - there wasn't one. They did however rectify it and provide one quite quickly. Had issues with it then leaking but again, rectified immediately.
8 / 10Excellent·Apr 2026
The 2 bedroom apartment on the 18th floor was quiet, clean, super spacious and had a bonus washing machine. The staff were super nice, and helpful. The location to a 711 type shop across the road and a coffee shop nearby.
Although we were on the 18th floor there was still street (and loud music noise from time to time) noise as there was a really large gap between the windows and the ceiling where we could see daylight. I wouldn't like to be in this room in high winds as it would be windy inside. The TV was pixelated and glitchy, made it very hard to watch anything.
The shower over bath meant that the shower head was aimed at your belly button and made washing your hair one handed tricky. There were a few fittings like the towel rails that weren't really fixed to the wall properly.
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Top rated by guests
8.2Excellent
(393 Ratings)
"Was clean, friendly and great big rooms with comfortable beds"
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