Hotel in Shibuya
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
The Westin Tokyo is strategically located in a central business and tourist attraction area. It is a 7-minute walk to Ebisu Station. The Meiji Shrine, the Shinjuku Gyoen National Garden and Tokyo Imperial Palace are all a 20-minute drive away.
Amenities
Business facilities
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
Spa
WiFi/Internet
Hot tub/Jacuzzi
Garden
Laundry services
Sauna
Electric Vehicle Charging Station
Ironing facilities
Smoking allowed
Safe
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Shibuya
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·Oct 2026
The hotel facilities, cleanliness, and overall operational standards are undoubtedly top-tier. However, the atmosphere lacked warmth and a true 'wow' factor, feeling somewhat predictable throughout.
Our check-in experience as a same-sex married couple was deeply disappointing. Booking a single room with a king bed was clearly treated as an error by the staff; we were offered an alternative twice—either twin beds or a second room—which we naturally declined.
Across our entire trip through Japan, staying at ten different properties ranging from mid-scale to high-end luxury, we never encountered such hesitation or unsolicited intervention anywhere else. For an international brand of Westin’s caliber, we expected unconditional professionalism, discretion, and respect.
10 / 10Outstanding·Oct 2026
The service was outstanding, Teppanyaki restaurant was superb, we enjoyed the buffet breakfast and the room was comfortable.
10 / 10Outstanding·Sep 2026
Very beautiful property in Meduro. Close to everything I needed. Train station 7/11 . Shops .
6 / 10Average·Jul 2023
Staff and location
expensive
$$$$
Top rated by guests
8.9Excellent
(265 Ratings)
"The service was outstanding, Teppanyaki restaurant was superb, we enjoyed the buffet breakfast and the room was comfortable."
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