Heritage Le Telfair, Mauritius

Everything was wonderful it met or exceeded our expectations. There is a large variety of food in several different restaurants along with the main walk-in Restaurant that was part of the package and no charge for breakfast.

The territory itself is very beautiful and very well maintained, so are the rooms and public spaces like pools, restaurants, reception area aetc

some of the activities were a bit overprices (e.g. the spa)

Everything was perfect: the staff, the breakfast, our room and the beautiful plants around the whole resort. Everyone was extremely attentive and helpful. The beach and pool area is also very well maintained. There is also a kids club, with great variety of programs.

A whatch out on the final charges at check in is mandatory: our advance payment on the spa treatment was not considered but correction was immediately made upon our notification. Maybe it was just a human mistake, which can happen, so I did not consider this little incident in the rating.

Not much

The service was poor to say the least - had to wait for ages to get service and most of the time we had to go to the bar etc to request we get served. It would then take even longer to receive the food or drinks. The meals were completely overpriced / and very poor for what you paying (complete rip off) - as a Mauritian citizen one would think there would be some kind of Local rates? Having stayed at most of the hotel across the island, this was by far my worst experience.