Hotel in Padstow
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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About this hotel
Offering light, elegant bedrooms with luxurious bathrooms, The Old Custom House overlooks Padstow’s medieval harbor. Fresh, local fish and seafood are served in the stylish restaurant.
Amenities
Free WiFi/internet
Non-smoking
Heating
Bar
WiFi/Internet
Key access
Fire alarm
Fire extinguisher
Cleaning products
Map of Padstow
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Oct 2026
Location is fantastic right on the harbour at Padstow. We had a lovely large bedroom on the top floor over looking the harbour. Room was lovely and warm and very quiet. Breakfast was great and staff friendly and attentive. Looking forward to visiting next year.
Shower head was a little bit broken. Needs a bit of touching up here and there but we know its undergoing a full restoration from January 2027
9 / 10Outstanding·Oct 2026
Location , staff, views from the Room
Shower did not drain so flooded when you showered and the bathroom smells of damp consequently
10 / 10Outstanding·Oct 2026
Love The Old Custom House , everything is perfect and the location is amazing
6 / 10Average·Oct 2026
Location. Being able to walk the harbour side and explore side streets from the hotel. Car parking spot found opposite the hotel.
Friendly staff.
Hotel is tired, carpets are dirty. Expensive, we stayed at Hotel Indigo, Exeter on our way to Cornwall and it was superior in quality and significantly cheaper.
Very loud music until nearly midnight just below our rooms.
$$$$
Top rated by guests
8.5Excellent
(1,252 Ratings)
"Love The Old Custom House , everything is perfect and the location is amazing"
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