Hotel in Douglas
4-Star Hotel
Reasons to book
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this hotel
With the Isle of Man’s only licensed casino, Best Western Palace Hotel is centrally located on the beautiful Victorian Promenade overlooking Douglas Bay and just yards from the beach.
Amenities
Business facilities
Golf course (within 2 mi)
Free WiFi/internet
Free Parking
Pool
Non-smoking
Gym
Heating
Bar
Spa
WiFi/Internet
Hot tub/Jacuzzi
Beach access
Sauna
Accessible Parking
Beach front
Family friendly
Smoking allowed
Safe
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Douglas
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Nov 2026
Great stay at the Best Western. Lovely clean room, breakfast buffet plentiful, excellent spa, just what we needed for our 4 day break.
N/A
7 / 10Good·Nov 2026
Accessible location.
The carpet needs changed , we did not like the smell. Toilet bowl hard to flush needs fixed.
We check out without staff because receptionist was nowhere to be found.
8 / 10Excellent·Nov 2026
No shower and hair dryer not good on and off button very difficult to operate
6 / 10Average·Sep 2026
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Dislikes:
1. The location takes 15-20 mins to walk to the town centre, I wish I had chosen a hotel closer to town.
2. Reservations don't work Saturdays and Sundays, so if you want to make changes to your reservation on the weekend after you arrive you would have to wait until Monday as Reception will not help.
3. The bedroom is not soundproofed so you can hear people talking in the corridor, the bedroom doors do not have soft-close so you hear bedroom doors slamming shut.
4. The bathroom has no window or no extractor fan
$$$$
7.4Good
(1,630 Ratings)
"Great stay at the Best Western. Lovely clean room, breakfast buffet plentiful, excellent spa, just what we needed for our 4 day break."
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