Hotel in Puerto Rico de Gran Canaria
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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About this hotel
Servatur Puerto Azul is located in the heart of the cliff between the beaches of Amadores, our fully renovated 4-star hotel with large facilities and views of the Atlantic Ocean, ideal for families and couples.
Amenities
Airport transportation available
Shuttle available
Golf course (within 2 mi)
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Accessible Parking
Family friendly
Safe
Accessible by lift
Key card access
Fire alarm
Fire extinguisher
Cleaning products
Map of Puerto Rico de Gran Canaria
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Oct 2026
Amazing Hotel
Nothing
7 / 10Good·Sep 2026
Food is really good a lot to choose for everyone is something
Location is also nice
Cleaning is really bad
The rooms smell like pee and the toilets of the hotel where verry dirty including poop paper on the ground
Cleaning left there hair and nails on our floor.
Entertaiment team was trying there best but was every 5 minutes yelling to the microphone with really hard music so for a relax stay it is not the place due the noice of them.
9 / 10Outstanding·Sep 2026
The facilities at the hotel were amazing, it's such a family friendly place, it has so much to do and the staff are brilliant. The pools are great, there are onsite slides for the young and older children, there are so many sunbeds that you will always find a space and there are drinks dispensers everywhere. The restaurant has so much seating and the variety of food is enormous. I thought because we have a halal diet and cannot eat the meat, the options available to us would be scarce, however, they have so many options that we did not miss the meat at all. I asked for the rooms to be next door to each other and although the hotel had so many guests at the time we stayed, they managed to accommodate my request which was such a relief. We had booked a car rental and I thought I saw somewhere that the parking was 15 euros per day and there was limited parking available so it would be on a first come first serve basis but not only was the car park free but we did not have any problems securing a space throughout our stay. The hotel has a spar onsite which is very handy too.
Although the variety, amount and taste of the food was amazing, unfortunately, some of the food had alcohol in and it wasn't adequately labelled so we had to keep asking the chefs. They were very polite and were able to tell us the correct information straight away but when it gets busy, you have to wait a while to be able to ask someone. I found the hotel was so busy that it was difficult to get a space at the infinity pool which I did not manage to try out and although we were 'all inclusive', unfortunately, the gelato and cafe shop was not included unless we were 'all inclusive plus' guests.
5 / 10·Feb 2026
The location and views from the location were fantastical
The hotel does not offer good value for money and does not meet the standards expected of a four-star property. The service quality is quite low, and the food is disappointing. At times, even the freshness of the vegetables was poor. Overall, the dining experience is poorly organised and falls well below four-star hotel standards. The hotel does have nice pools, but they are so crowded and noisy that it is impossible to relax and enjoy them.
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Top rated by guests
8.9Excellent
(966 Ratings)
"Amazing Hotel"
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