Hotel in Sopot
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
About this hotel
Located directly by the beach and Sopot Pier, Sheraton Sopot offers quiet rooms with views of the sea or the park. The hotel has a spa with an indoor swimming pool.
Amenities
Business facilities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Private beach access
Beach access
Laundry services
Sauna
Electric Vehicle Charging Station
Beach front
Family friendly
Ironing facilities
Safe
Childcare services
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Sopot
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Sep 2026
everything was exceptional, from the staff, to the facilities. the room service menu is delicious and the pool wonderful.
10 / 10Outstanding·Sep 2026
We had a wonderful stay at Sheraton Sopot. The staff were exceptionally welcoming, attentive and professional, which made the whole experience truly enjoyable.
The breakfast was excellent. Overall, everything was very well taken care of, and we truly enjoyed our stay. We would be delighted to return!
Basic bathroom amenities such as toothbrushes and a vanity kit were not provided in the room and had to be requested separately
8 / 10Excellent·Aug 2026
Place for brækfast 👌
Our view from the room
6 / 10Average·Jul 2026
The hotel itself is excellent. The location, rooms, views, and the SPA, pool, and sauna facilities are all of a very high standard and fully meet the expectations associated with the Sheraton brand.
Unfortunately, the quality of service significantly affected my overall experience.
The first issue was parking. The booking information suggests that the hotel offers parking, but in reality it has no dedicated parking facility. Upon arrival, I learned that the hotel’s only arrangement is that the reception staff can call a nearby private parking operator to check whether spaces are available. There are no reserved spaces, no preferential rates, and no guaranteed availability for hotel guests. The reception staff simply referred to the small print on Booking.com instead of acknowledging that the listing creates misleading expectations. I believe this should be addressed jointly by the hotel and Booking.com, as guests reasonably expect a hotel of this standard to provide or guarantee parking if it is advertised.
The second issue was the level of service. Several employees appeared very young and insufficiently trained for a hotel of this standard. After I politely raised concerns about a meal that I found disappointing, one restaurant employee responded unprofessionally. Even more concerning, the following day he approached me in an unnecessarily confrontational manner about my previous feedback instead of welcoming me or asking how he could assist. This demonstrated a lack of professionalism and an inability to handle guest feedback appropriately. I reported the incident to the duty manager, but no meaningful action appeared to be taken.
$$$$
Top rated by guests
9.1Outstanding
(2,881 Ratings)
"everything was exceptional, from the staff, to the facilities. the room service menu is delicious and the pool wonderful."
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