Le Louis Hotel Versailles Château - MGallery Collection

Great hotel at great location in the beautiful Versailles. Great and friendly staff.

Within walking distance to the palace of Versailles

None

Location just below the Chateau was outstanding Staff were very helpful. Beautiful room with a stunning bathroom

There was nothing to dislike

The hotel is in an excellent location, it is close to the train station and even closer to the Chateau. The rooms were large with comfortable beds. The products in bathroom were luxury, over all it was a modern hotel. Staff after check-in were pleasant and housekeeping staff were very friendly. We needed a room change and reception staff were helpful and were very professional at this point.

At our check-in we did not receive a hello or welcome or any general conversation. We had left in notes multiple times that we were visiting for our honeymoon (just married days before). This was also not acknowledged. We were told we had to pay an extortionate €400 deposit (€100 per adult per night) to cover the cost of any potential purchases in the hotel. This left a very sour taste in our mouth as we had already paid €700+ for our stay and felt like we were being accused of potential theft or damage! €400 is a substantial amount of money!!! We were asked if we were parking, we did not park but on checkout we were nearly charged €60 from this deposit for parking. This poor welcome affected the rest of our stay. In the room, there was 1 large towel for 2 adults, certainly not luxury. There was only 2 milk pods for coffee. There was limescale on the showerhead. On the second night we had to request a room change as the whole 4th floor smelled terrible which staff seemed to be aware off. The new room was pleasant but it was an inconvenience to move. We acknowledge that the reception staff on this evening were pleasant and very helpful. The fitness suite and sauna were not fit for purpose, the sauna was not sealed correctly and the steam room did not work correctly. Breakfast had great options but on the first day it was like a cattle market - items running out, coffee machines broken (there were only pod machines as well, not other kinds of coffee). Breakfast on the second morning was better. Over all I would not recommend this hotel for couples as it is incredibly corporate and impersonal. They certainly cater more to corporate clients than tourists and other visitors.