Hotel in Funchal
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
About this hotel
Offering 4 restaurants, 2 bars and Atlantic Ocean views, the 5-star Pestana Carlton Madeira Ocean Resort Hotel is located on a cliff top on Madeira Island. Funchal’s center is 10 minutes' walk away.
Amenities
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Beach access
Laundry services
Sauna
Beach front
Family friendly
Ironing facilities
Childcare services
Accessible by lift
Key card access
Contactless check-in/out
Emergency cord in bathroom
Fire alarm
Fire extinguisher
Cleaning products
Map of Funchal
Available Rooms
Ratings and reviews
100% verified reviews7 / 10Good·Oct 2026
Lovely seafront location and walking distance to Funchal. Breakfast amazing. Lovely pools.
The city side rooms are not quiet and a night club noise until the early hours was disturbing despite being allocated at top floor room.
I think bars/pub doesn’t do the Hotel justice and need to be more classy!
10 / 10Outstanding·Oct 2026
Lovely hotel with great facilities. The staff went above and beyond to help me and my partner celebrate our 3 year anniversary
Nothing bad
7 / 10Good·Oct 2026
The hotel had a great location, and the rooms were nice and comfortable. The entire hotel area was clean and well-maintained. We especially enjoyed the swimming pool and the surrounding pool areas. The food at the hotel was also very good. We also appreciated how well we were treated by the staff during check-out, which was a lovely way to end our stay.
Unfortunately, our first impression of the hotel was not particularly welcoming. When we arrived, there was a staff shift change, and the older gentleman who greeted us was rather abrupt. As first-time guests, we had hoped for a more welcoming experience.
Our room was quite noisy, both in the mornings due to the nearby breakfast area and in the evenings. The breakfast area itself was often chaotic and could have been better organized.
We also experienced an unpleasant incident with housekeeping. After our room had been cleaned one day, we found that some of our clothes, which we had left in the bathroom, had been placed in the bidet next to the toilet.
Additionally, the water pressure in the shower was quite poor.
6 / 10Average·Jul 2026
It is huge with pools and ocean. Great views over the see. Great staff in reception. The breakfast is fantastic.
A bit dated, long wait in restaurants, no coffee refill in room. Pool bar close 17:30 which is to early. I like to stay by the pool until 19:30
$$$$
Top rated by guests
8.7Excellent
(1,738 Ratings)
"Lovely hotel with great facilities. The staff went above and beyond to help me and my partner celebrate our 3 year anniversary"
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